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    Watch complication not updating unless I open the app

    Scheduled Pinned Locked Moved Windy Apple Watch
    20 Posts 6 Posters 6.8k Views 3 Watching
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    • SutyS Offline
      Suty Windy Staff @mcmjr02
      last edited by

      @mcmjr02 And do we talk about complication on your watch face or in app forecast?

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        mcmjr02 @Suty
        last edited by mcmjr02

        @Ondřej-Šutera The complication. I've attached two screen shots taken seconds apart at 3:59pm. One is showing the temperature/conditions early in the morning. The second shows the current conditions that populate after I manually open the watch app. In other words, the complication is not updating from earlier conditions unless i manually open the app. (and yes, it's miserably hot here.)
        incoming-F9FA8D8B-3EF4-43BA-A2CC-B40F2DBEB5AE.PNG incoming-14D6AFD5-53B4-4C3B-A94B-751B4016CA9C.PNG

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @mcmjr02
          last edited by

          @mcmjr02 Can you please monitor these updates without visiting app for a longer time. Basically, these updates are handled by the system of the device and they can be affected by battery, connection, etc. However, if update is not made at all, that would be an issue then on our end.

          BrancisB 1 Reply Last reply Reply Quote 0
          • BrancisB Offline
            Brancis @Suty | Premium
            last edited by

            @Ondřej-Šutera Hi Ondřej, I have the same issue, at least twice per day the watch are showing older temperature in the complication but when I open the app and going back to complication it is immedialy refreshed to a current one.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Brancis
              last edited by

              @Brancis These updates depend on the setup of the whole system of the device, it can depend on battery restrictions or status.

              BrancisB 2 Replies Last reply Reply Quote 0
              • BrancisB Offline
                Brancis @Suty | Premium
                last edited by

                @Ondřej-Šutera Hi Ondřej, it is weird as other complications which I have on the same watch face are correctly updated. As more users are reporting same issue maybe it makes sense to check it on your side. Thank you.

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                • SimonUrbanekS Offline
                  SimonUrbanek Windy Staff
                  last edited by

                  Hello @Brancis ,
                  In the last update, I modified the logic regarding 1H settings, the app should no longer switch back to 3H forecast.
                  If this is still happening, please let me know in what situation it occurs and I will look at it again.
                  At the moment it changes the 1H forecast to 3H in the following situations:

                  • The user has logged out of Windy
                  • User has run out of premium

                  I have prevented a situation where the validation token has expired, which could just be causing the behavior described ( settings will remain unchanged, but the forecast will be non-premium ). This situation should occur minimally ( when the apple watch or iPhone app hasn't been running for more than 3 days ) and the user has no complication on the watchface and the system won't allow a background update. As soon as it is restarted premium will be restored.

                  Windy iOS Developer

                  BrancisB 1 Reply Last reply Reply Quote 0
                  • BrancisB Offline
                    Brancis @SimonUrbanek | Premium
                    last edited by

                    @SimonUrbanek Hi Simon, this thread is about the not updating of complication. Can you please also check this issue? I replied to you in the second thread regarding to the 1h vs 3h issue. Thanks a lot.

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                    • BrancisB Offline
                      Brancis @Suty | Premium
                      last edited by

                      @Ondřej-Šutera @SimonUrbanek hi guys, is there a plan to check this issue? It is still occurring unfortunately :/ thanks a lot

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @Brancis
                        last edited by

                        @Brancis Do you mean the issue with auto-updates of complications? Did you already update the Apple Watch OS to v.10?

                        BrancisB 1 Reply Last reply Reply Quote 0
                        • BrancisB Offline
                          Brancis @Suty | Premium
                          last edited by

                          @Ondřej-Šutera Ahoj Ondrej, I meant the issue which I mentioned previously above: "at least twice per day the watch are showing older temperature in the complication but when I open the app and going back to complication it is immediately refreshed to a current one."
                          I have updated the Apple Watch OS to v.10 and have also the latest Windy app. Thank you.

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