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    Loss of display data

    Scheduled Pinned Locked Moved Bug Reports
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    • swimmingbear7S Offline
      swimmingbear7
      last edited by

      There’s nothing to drag snd drop. Currents and tidal currents have dissapeared from display

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @swimmingbear7
        last edited by

        @swimmingbear7

        Currents and Tidal currents are back again right now.

        swimmingbear7S idefix37I 2 Replies Last reply Reply Quote 0
        • swimmingbear7S Offline
          swimmingbear7 @idefix37
          last edited by

          Currents and tidal currents have been out for four days +. They are not fixed. I have logged out and back in. I have toggled functions off and on. NO DATA DISPLAYED. I use this four times per week to plan for humans in waters affected by currents. @idefix37

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          • idefix37I Offline
            idefix37 Sailor Moderator @idefix37
            last edited by idefix37

            @idefix37
            This is what I get right now:

            4417C0C1-1AF2-42BE-953B-91019CE7B77D.jpeg

            Currents and Tidal currents are not available for you now?
            There was an outage from the provider some days ago.
            The last status was considered as solved
            https://community.windy.com/topic/24084/data-outage-of-cmems-model-currents-data

            swimmingbear7S 1 Reply Last reply Reply Quote 0
            • james hughesJ Offline
              james hughes | Premium
              last edited by

              Satellite motion will play for about 2 minutes, then turn blue, no satellite clouds. Galaxy s22 ultra. Latest os software. Was working a few days ago, but now has this blank map where satellite images should be.

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              • swimmingbear7S Offline
                swimmingbear7 @idefix37
                last edited by swimmingbear7

                @idefix37 the image you’ve displayed is wind. I still have no water “currents” and no “tidal currents”. I do have waves, swells and swells 2, wind. The data points for currents and tidal currents normally show circular marker/tab that will open a drop down table of tidal heights and slacks by hours or atable of currents showing ebb, flood and slack by knots by clock time. The marker/tab also display E for ebb, F for flood and S for slack. All are missing.

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I Offline
                  idefix37 Sailor Moderator @swimmingbear7
                  last edited by idefix37

                  @swimmingbear7
                  No Mate ! This image is not Wind !! I have shown a Tidal current map.
                  Here is another screenshot of Tidal currents layer.
                  I have added the Tide forecast at tidal gauge stations too, because you seem to be mixing these two data sources which are completely independent. They are not provided by the same source.
                  So what are you lacking?
                  Currents and Tidal currents layers
                  OR
                  Tide at points on the coast

                  B8E3FEB0-2072-47D9-892B-E6AFA8DCCBBC.jpeg

                  swimmingbear7S 1 Reply Last reply Reply Quote 0
                  • swimmingbear7S Offline
                    swimmingbear7 @idefix37
                    last edited by swimmingbear7

                    @idefix37 thanks for clarifying.

                    Responding to your query: I am missing all: CURRENTS and TIDAL CURRENTS, and TIDE. What I see on Admiralty Inlet, Straights of Juan de Fuca, Port Townsend, Washington State, US are none of the tidal nor current points that I have been using for 5 months and consequently I can’t open the data charts for tidal heights nor the charts for current flow speeds, directions and times. Normally, if these points are not displayed I open the list of data types and touch to highlight the relevant information I need to retrieve. Then I close the list and the screen would show water locations all over these inland seas from which I compare to find the most conducive site for time in the water.

                    I just opened the same location you screen shot. My WINDY doesn’t give me any of the site buttons for opening the data that are all over the place in the water on your map.

                    Running IOS 15.6.1 iPhone 12 pro
                    Thanks for following up. It’s appreciated!

                    idefix37I 1 Reply Last reply Reply Quote 0
                    • idefix37I Offline
                      idefix37 Sailor Moderator @swimmingbear7
                      last edited by

                      @swimmingbear7
                      Have you tried to reload the app from AppStore?
                      I have no problem to get Tidal currents and Tide near Port Townsend. Here on iPad but same on iPhone

                      13839D9B-7CE8-4388-B317-4F8804135FF3.jpeg

                      swimmingbear7S 1 Reply Last reply Reply Quote 0
                      • swimmingbear7S Offline
                        swimmingbear7 @idefix37
                        last edited by

                        @idefix37 that looks great. Exactly what i used daily and what disappeared 6 days ago. The next steps i took were to
                        1- hard shutoff and restart the device (no fix)
                        2- update windy (no fix)
                        3- uninstall from the device and reinstall after 3 minutes (no fix)

                        What next?

                        idefix37I KorinaK 2 Replies Last reply Reply Quote 0
                        • idefix37I Offline
                          idefix37 Sailor Moderator @swimmingbear7
                          last edited by

                          @swimmingbear7
                          I don't know why you don't get these layers anymore.
                          Is there another layer missing, like wind, temperature, clouds…?
                          @Korina might be able to help

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                          • KorinaK Offline
                            Korina @swimmingbear7
                            last edited by

                            @swimmingbear7 Hi, could you please post screenshot of what you see in the app?

                            Korina

                            swimmingbear7S 1 Reply Last reply Reply Quote 0
                            • swimmingbear7S Offline
                              swimmingbear7 @Korina
                              last edited by swimmingbear7

                              @Korina I’ve deleted the app again. I can’t download again until i get to my wifi base. If the problem remains I will screen shot it. One thing:I haven’t been able to figure out how to load a screenshot into these conversations. Will you please instruct me or direct me to the instructions. When i click onthe second icon from the right in the compose function tool bar, the below text is what i get.
                              ![alt text](image url)

                              idefix37I 1 Reply Last reply Reply Quote 0
                              • idefix37I Offline
                                idefix37 Sailor Moderator @swimmingbear7
                                last edited by

                                @swimmingbear7

                                80F2D1D2-0D69-486D-8C9F-F6B8426ABBE2.jpeg

                                swimmingbear7S 1 Reply Last reply Reply Quote 0
                                • swimmingbear7S Offline
                                  swimmingbear7 @idefix37
                                  last edited by swimmingbear7

                                  @idefix37 Thanks for hanging in with me. Eureka! I was unaware of the “display on screen” toggles. Without “display on screen” toggled on, selecting the waves/tidal/currents in the list revealed by selecting the three horizontal bars button produces no stations on map to select from. This is odd because all other functions in the waves section do display without needing activation in the “display on map” function.

                                  I was recommended WINDY by a kayak guide from Glacier Bay who ran me through intial setup for my needs. How “display on map” got shut off is a mystery here.

                                  idefix37I 1 Reply Last reply Reply Quote 0
                                  • idefix37I Offline
                                    idefix37 Sailor Moderator @swimmingbear7
                                    last edited by

                                    @swimmingbear7
                                    Glad to know you get it now.

                                    1 Reply Last reply Reply Quote 0
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