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    No lighting on iPhone - fine on iPad

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    • inAjetI
      inAjet | Premium
      last edited by inAjet

      Lightning is not appearing on my iPhone only - no issues on the iPad. See the band of weather off the Carolina coast for a comparison in the attached screenshots. Note that the time stamp difference is due to the iPhone being in PST and the iPad in UTC; however, both screenshots are of the same time. This site won’t allow me to upload screen recordings, unfortunately.

      There are no errors showing in the error console.

      567BED58-4031-426D-ADED-3FE39638244A.png

      5617797A-CFCA-47AC-A83C-CAFE0E4EC958.jpeg

      1 Reply Last reply Reply Quote 1
      • inAjetI
        inAjet | Premium
        last edited by

        I realize there's been a weekend since I posted this, so it may have been buried since. @Korina, do you have any idea why I'm not seeing lightning on my iPhone anymore?

        1 Reply Last reply Reply Quote 0
        • inAjetI
          inAjet | Premium
          last edited by

          Any idea what’s causing this, @Korina ?

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK
            Korina @inAjet
            last edited by

            @inAjet Hello, is it only on a specific area or globally?

            Korina

            inAjetI M 2 Replies Last reply Reply Quote 0
            • inAjetI
              inAjet @Korina | Premium
              last edited by

              @Korina no, the issue occurs globally - both live and when playing back radar history. Lighting shows on iPad, but not iPhone.

              KorinaK 1 Reply Last reply Reply Quote 0
              • M
                mgfrye @Korina | Premium
                last edited by

                @Korina I'm seeing the same thing on my iPhone. Lightning appears in the radar view on my laptop, but not on my iPhone.

                1 Reply Last reply Reply Quote 0
                • KorinaK
                  Korina @inAjet
                  last edited by

                  @inAjet @mgfrye Hello, we will look into it. Did the lightning stop showing recently, or it is a long-term issue?

                  Korina

                  BbaryB 1 Reply Last reply Reply Quote 0
                  • BbaryB
                    Bbary @Korina
                    last edited by

                    @Korina mne se na iPhonu rovněž nezobrazují blesky. Například dnes v Evropě ve Francii a Nemecku bourky a blesky a v aplikaci se blesky nezobrazují. Na webu se zobrazuji. 09843DC9-EC7D-47A7-BE7C-2C019BD58A1B.png 742BDA8A-5D4E-4608-9B04-4A88D054F63B.png

                    KorinaK 1 Reply Last reply Reply Quote 0
                    • KorinaK
                      Korina @Bbary
                      last edited by

                      @Bbary @inAjet @mgfrye Hello, it is an issue on our side, which will be fixed in the next version.

                      For now the solution is to clear the app's storage or reinstall the app.

                      Korina

                      inAjetI 1 Reply Last reply Reply Quote 0
                      • inAjetI
                        inAjet @Korina | Premium
                        last edited by

                        The new version just released fixed the issue!! Thanks, @Korina!

                        1 Reply Last reply Reply Quote 2
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