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    Paid for premium, but no access

    Scheduled Pinned Locked Moved Windy Premium
    4 Posts 3 Posters 730 Views 1 Watching
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    • K Offline
      kaspar Wikstrøm | Premium
      last edited by

      I paid for premium, but I have no access.

      the money has been withdrawn from my bank account.

      Why?

      Contact me please.

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @kaspar Wikstrøm
        last edited by idefix37

        @kaspar-Wikstrøm
        You should have access to Premium features as the Premium badge is shown near you username in your post.

        1 Reply Last reply Reply Quote 1
        • KorinaK Korina moved this topic from Windy Account on
        • wfraserW Offline
          wfraser
          last edited by

          I have the same problem. I paid the fee to FastSpring.com, but have no access to Premium features.

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I Offline
            idefix37 Sailor Moderator @wfraser
            last edited by idefix37

            @wfraser
            @kaspar-Wikstrøm
            To know whether you have access or not to Premium, switch the 3h / 1h button to 1h.
            If you can, Premium features are available for you.

            5A7581EE-9050-4196-B24E-7045336CBC32.jpeg

            1 Reply Last reply Reply Quote 0
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