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    Paid for premium but still no premium

    Windy Account
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    • JEstevaoJ
      JEstevao | Premium
      last edited by

      Hello to you all,

      I’ve become a subscriber yesterday, paid via PayPal, received email from windy with the purchase order, but still no premium.

      Can anyone explain this?

      JEstevaoJ 1 Reply Last reply Reply Quote 1
      • JEstevaoJ
        JEstevao @JEstevao | Premium
        last edited by

        @JEstevao I leave some proof!

        00e3d98c-30f6-493a-9f2c-2ad024e13699-imagem.png

        3dfab8ea-2d61-4faf-9b33-f50f23bd0aac-imagem.png

        idefix37I 1 Reply Last reply Reply Quote 0
        • idefix37I
          idefix37 Sailor Moderator @JEstevao
          last edited by

          @JEstevao
          Hi, have you restored your purchase? See how to do it:
          https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

          JEstevaoJ 1 Reply Last reply Reply Quote 1
          • JEstevaoJ
            JEstevao @idefix37 | Premium
            last edited by

            @idefix37 Done. Thanks for helping me.

            1 Reply Last reply Reply Quote 0
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