I PAID AND NO ACTIVE PREMIUM ALREADY 1 HOUR. WHY?
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Hello,
I paid for PREMIUM and no access yet. Why? -
@raftercec Hello, please follow the steps in this manual if you are having issues.
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@Korina I do not see anything in this link you sent me
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@Korina Please, send me link to activate my Premium Subscription immidiately
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@Korina Please activate my paid Premium Subscription immidiatelly. Almost 2 hour from payment - no any access.
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@raftercec Please click on the link, there is a manual.
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@Korina The Manula does not work at all.
Please activate subscription Premium that i paid 4 hours ago.
I had profile days ago before payment. Please active Premium Subscription in my Profile, otherwise please send back me the money!!!
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@Korina Manual does not work. I had profile days ago before payment. Please active Premium in this Profile with e-mail - raftercec@abv.bg. If you do not activate my Premium Subscription till the end of the day please send back me the money
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@raftercec said in I PAID AND NO ACTIVE PREMIUM ALREADY 1 HOUR. WHY?:
What exactly does not work from the manual, could you specify? I can see you subscribed via FastSpring. You must have received confirmation email.
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@Korina No confirmation e-mail.
Manual does not work - there is nothing written in this Manual.
Activate Premium Subscription to my Profile with user name - raftercec and e-mail - raftercec@abv.bg -
@raftercec
It works because now I see you are Premium user. -
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@idefix37 I have the same problem with this guy. Could you activate Premium edition in this username: steliosts97, email: stelios.tsagkarakis@gmail.com
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@steliosts97
By this link it is clearly explained how you must restore your purchase
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
Windy does not active your subscription, you must do it yourself following the instructions. -
@idefix37 My problem is that i paid but I haven't received nothing in my email.
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@steliosts97 You should have received a link and the reference number in the email, since you subscribed via FastSpring. I have sent you the reference number by PM, please restore the purchase as explained in the manual.
