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    I PAID AND NO ACTIVE PREMIUM ALREADY 1 HOUR. WHY?

    Windy Premium
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    • R
      raftercec @Korina last edited by

      @Korina Please activate my paid Premium Subscription immidiatelly. Almost 2 hour from payment - no any access.

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @raftercec last edited by

        @raftercec Please click on the link, there is a manual.

        Korina

        R 2 Replies Last reply Reply Quote 0
        • R
          raftercec @Korina last edited by

          @Korina The Manula does not work at all.

          Please activate subscription Premium that i paid 4 hours ago.

          I had profile days ago before payment. Please active Premium Subscription in my Profile, otherwise please send back me the money!!!

          1 Reply Last reply Reply Quote 0
          • R
            raftercec @Korina last edited by

            @Korina Manual does not work. I had profile days ago before payment. Please active Premium in this Profile with e-mail - raftercec@abv.bg. If you do not activate my Premium Subscription till the end of the day please send back me the money

            Korina 1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @raftercec last edited by

              @raftercec said in I PAID AND NO ACTIVE PREMIUM ALREADY 1 HOUR. WHY?:

              raftercec@abv.bg

              What exactly does not work from the manual, could you specify? I can see you subscribed via FastSpring. You must have received confirmation email.

              Korina

              R 1 Reply Last reply Reply Quote 0
              • R
                raftercec @Korina last edited by

                @Korina No confirmation e-mail.
                Manual does not work - there is nothing written in this Manual.
                Activate Premium Subscription to my Profile with user name - raftercec and e-mail - raftercec@abv.bg

                idefix37 steliosts97 2 Replies Last reply Reply Quote 0
                • idefix37
                  idefix37 Sailor Moderator @raftercec last edited by idefix37

                  @raftercec
                  It works because now I see you are Premium user.

                  steliosts97 1 Reply Last reply Reply Quote 0
                  • steliosts97
                    steliosts97 @raftercec last edited by

                    @raftercec

                    1 Reply Last reply Reply Quote 0
                    • steliosts97
                      steliosts97 @idefix37 last edited by

                      @idefix37 I have the same problem with this guy. Could you activate Premium edition in this username: steliosts97, email: stelios.tsagkarakis@gmail.com

                      idefix37 1 Reply Last reply Reply Quote 0
                      • idefix37
                        idefix37 Sailor Moderator @steliosts97 last edited by idefix37

                        @steliosts97
                        By this link it is clearly explained how you must restore your purchase
                        https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
                        Windy does not active your subscription, you must do it yourself following the instructions.

                        steliosts97 1 Reply Last reply Reply Quote 0
                        • steliosts97
                          steliosts97 @idefix37 last edited by

                          @idefix37 My problem is that i paid but I haven't received nothing in my email.

                          Korina 1 Reply Last reply Reply Quote 0
                          • Korina
                            Korina Administrator @steliosts97 last edited by

                            @steliosts97 You should have received a link and the reference number in the email, since you subscribed via FastSpring. I have sent you the reference number by PM, please restore the purchase as explained in the manual.

                            Korina

                            1 Reply Last reply Reply Quote 0
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