Premium account
-
I paid for premium but have not received a confirmation email with activation code or answers to previous inquires.
-
Hi, you are not supposed to receive an email but you need to restore your purchase as explained in these instructions:
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features -
K Korina moved this topic from Windy Account on
-
@idefix37 Thanks for the reply, My problem is I can't find the order reference number/code, in the instructions it says I will find it in my mailbox, (I'm not as tech savvy as I could be), I haven't receive any mail from fastspring other than the receipt at time of purchase.
-
@Moyafarm
Sorry my answer was not really explicit because I wanted to say that Windy is not supposed to send you an e-mail to activate your subscription.
But Fastspring should have sent you an e-mail to give you the reference number.
I think you will get some help tomorrow. -
@idefix37 Thank you, Couldn't live without my Windy, It's been very helpful for many years, so thought I'd better say thank you by subscribing.
-
@Moyafarm Hello, I sent you the ref.number via PM.
-
@Korina Thank You Korina and idefix37, All up and running now. Keep up the great work. All the best Bruce.
