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    Location not updating on my computer

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    • how2b
      how2b | Premium last edited by

      Hi.
      My location persistently comes in for Doncaster, or Sunderland. I actually live in Prestatyn so it is not updating at all. I suppose that i have not allowed it to update positions. How can i change this please. I have Premium membership and use Windy on my laptop and the mobile app on two mobile phones.
      Thank you
      Howard Baker

      H Baker

      idefix37 1 Reply Last reply Reply Quote 0
      • Ondřej Šutera
        Ondřej Šutera Administrator last edited by

        Hi @how2b do you mean the default position after accessing Windy or when you click on "Find my location" button? Please let me know.

        how2b 1 Reply Last reply Reply Quote 0
        • Geomatic Engineering
          Geomatic Engineering last edited by

          Have you allowed location access in the browser or in the app? It depends on what browser you are using, but for Chrome:

          • Either allow it when asked
            16d4379b-07b1-4533-bae8-c937ccac0637-image.png
          • or press on the Lock icon near the URL > Site Settings
            822a4af3-3f49-42e1-aea2-710264a874c4-image.png
          • find the Location permission and change it to Allow
            dc2a3a8e-1804-4672-a7a8-99c70301765c-image.png

          (browser location isn't very accurate on desktop computers and if you use a VPN it might show you in different parts of the world)

          For mobile app it depends on your device, version etc. More details are needed.

          Geomatic Engineer

          1 Reply Last reply Reply Quote 0
          • idefix37
            idefix37 Sailor Moderator @how2b last edited by idefix37

            @how2b
            The best way to show Prestatyn as your location on your computer is to set this location as Favorite.
            See how to do it:
            https://community.windy.com/topic/8915/wrong-home-location?_=1678615476307

            1 Reply Last reply Reply Quote 0
            • how2b
              how2b @Ondřej Šutera | Premium last edited by

              @Ondřej-Šutera
              Hi to you all, sorry for the delay in replying

              I think i have solved the problem myself
              I have gone to settings and scrolled to
              ' Start up layer and location '

              This was set to ' Determine by IP '
              I have changed this to
              GPS and it puts my location close to home
              As i travel, i have not set my location as Prestatyn but see the option is there.

              My error and thanks to everyone for their help
              Howard

              H Baker

              1 Reply Last reply Reply Quote 2
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