request a refund
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Hi, I just subscribed trough the website.
I would like a refund, please. -
Hi @Byeongmin-Park, since the purchase was made today, I can manage the refund for you, however, can you provide any feedback or reason why you decided for the refund and cancellation?
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K Korina moved this topic from Windy Account on
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Hi, @Ondřej-Šutera
I think using a basic account would be enough.
I don't see the refund on my credit card statement yet.
Could you tell me when it will be refunded? -
@Byeongmin-Park Hi, I am sorry about i, but I would need a confirmation about the refund and you replied after almost a month, and that is a complication, since we can provide refund in the first 14 days after the purchase.
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Do you mean no refund?
I applied for a refund within 14 days(8 Mar 2023, 00:16)
I don't understand what confirmation is needed.
You requested to me a feedback not confirmation of refund!
I request a refund again! -
@Byeongmin-Park Hi, you are right that I didn't make me clear in that. I discussed it with colleagues and made the refund in this situation for you.
