Paid for Premium, when logged in - still show i have standard account. Please fix.
Ondřej Šutera Administrator last edited by
Hi @Migor16, I see that you purchased on desktop via Fastspring, so please check this article, which should help you pair your account with the subscription.
If you need any further help, please get in touch with us at email@example.com.
Terra Santos | Premium last edited by
Wow you really screwed up the app to the point that I can’t log into my premium account or use it at all. Being a sailor I have a few choice words for this situation but in the interests of decency I will hold back my ire.
Korina Administrator last edited by
@Terra-Santos Hello, could you please explain how we screwed up the app? I can see that you are a Premium user, which means you can use all the Premium features on the desktop as well as in the app.