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    Log on new cellphone??

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    • D Offline
      Danievn
      last edited by

      Good day
      I have a new cellphone,all my info was tranfered form the old to new phone.
      How do I activate my Windy App on my new phone,I did pay for a year subscription,which will only expire on Okt'23.
      Thank you
      Danie.

      Danie

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      • SutyS Offline
        Suty Windy Staff
        last edited by

        Hi @Danievn you only need to sign in with email address and password, which were connected to the subscription. In your case, it looks like your subscription was connected to a different account, than the one you are now using.

        Please contact us at support@windy.com with further info (possible email addresses, invoice of the purchase,...)

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