No confirmation email for subscription
I bought the annual subscription today (desktop) but did not receive the confirmation email (subscription worked).
I've learned now that it is because I used Apple's "Hide My Email"-service for creating my Windy-account and FastSpring can not contact me under this email address. Only you can, so please help.
Hi @Di-Dab, thank you for reporting this issue, our colleague has already fixed that.
According to your email on the end of Fastspring, I already changed that to the email address, that you used to send email to us. If you want to change it to a different email address, please let us know at firstname.lastname@example.org.
Thanks a lot, problem solved.