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    • D
      Di Dab | Premium
      last edited by Di Dab

      I bought the annual subscription today (desktop) but did not receive the confirmation email (subscription worked).
      I've learned now that it is because I used Apple's "Hide My Email"-service for creating my Windy-account and FastSpring can not contact me under this email address. Only you can, so please help.

      1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator
        last edited by

        Hi @Di-Dab, thank you for reporting this issue, our colleague has already fixed that.

        According to your email on the end of Fastspring, I already changed that to the email address, that you used to send email to us. If you want to change it to a different email address, please let us know at support@windy.com.

        D 1 Reply Last reply Reply Quote 0
        • D
          Di Dab @Suty | Premium
          last edited by

          @Ondřej-Šutera

          Thanks a lot, problem solved.

          1 Reply Last reply Reply Quote 1
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