<![CDATA[How to recover your Windy Premium (FastSpring)]]>Below is a simple manual on how to restore your Windy Premium subscription purchased on a desktop or in a mobile browser.

Please follow these steps:

1. Go to the desktop/mobile browser and log in with your Windy account

2. Open the subscription offer window (e.g. click on the 1h forecast button in the detail of a certain location)

3. Click on 'Restore purchases'

3. On the next page, insert the subscription Order Reference code, which you will find in your mailbox. The format is WINDYxxxxxx-xxxx-xxxxx.

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If this results in an error, contact us at support@windy.com, and please prepare your Order Reference ID, which is stated in the order confirmation email, or your email associated with the purchase.


How to know your Windy Premium is active?

If you successfully linked your account with Premium, you will see the "Premium" badge on your profile.

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]]>https://community.windy.com/topic/24816/how-to-recover-your-windy-premium-fastspringRSS for NodeMon, 12 Oct 2026 16:42:19 GMTMon, 20 Mar 2023 12:06:22 GMT60<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Sat, 23 May 2026 16:01:02 GMT]]>@ozgurbuzcaptain
Do you mean Windy Pro with a blue logo or Windy Premium with a red logo ?

]]>https://community.windy.com/post/228168https://community.windy.com/post/228168Sat, 23 May 2026 16:01:02 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Sat, 23 May 2026 13:00:59 GMT]]>How to recower windy pro

]]>https://community.windy.com/post/228165https://community.windy.com/post/228165Sat, 23 May 2026 13:00:59 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Wed, 20 May 2026 08:45:58 GMT]]>@annesam I sent those instruction to different user. What exactly do you need?

]]>https://community.windy.com/post/228060https://community.windy.com/post/228060Wed, 20 May 2026 08:45:58 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Tue, 19 May 2026 15:28:10 GMT]]>@Suty merci pour votre réponse mais je vois pas exactement ou en haut à droite, merci de m'indiquer.

]]>https://community.windy.com/post/228039https://community.windy.com/post/228039Tue, 19 May 2026 15:28:10 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Tue, 19 May 2026 10:31:39 GMT]]>@annesam
https://community.windy.com/topic/40542/how-to-activate-your-live-storm-and-heavy-rain-alerts/49
Merci de ne pas dupliquer les mêmes messages.

]]>https://community.windy.com/post/228004https://community.windy.com/post/228004Tue, 19 May 2026 10:31:39 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Tue, 19 May 2026 06:35:22 GMT]]>Bonjour, comment je fais pour avoir la nouveauté de la V50, merci

]]>https://community.windy.com/post/227975https://community.windy.com/post/227975Tue, 19 May 2026 06:35:22 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Thu, 14 May 2026 09:05:33 GMT]]>@Jacob-Abelsen Hello, I sent specific instructions to you here in the direct chat window in the top right corner of community.

]]>https://community.windy.com/post/227823https://community.windy.com/post/227823Thu, 14 May 2026 09:05:33 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Wed, 13 May 2026 16:00:11 GMT]]>@Korina
Jeg har nu haft abonnementet i over 1 år. I trækker betalingen automatisk hvert år.
Men jeg kan stadigvæk ikke logge mig på.
Der er ikke nogen steder, jeg kan skrive ordrenummer eller, hvad I kalder det.
Sp jeg vil meget gerne få en vejledning. Ellers må jeg afvise betalingen
/Jacob
jaabelsen@gmail.com

]]>https://community.windy.com/post/227790https://community.windy.com/post/227790Wed, 13 May 2026 16:00:11 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Fri, 01 May 2026 08:50:38 GMT]]>@francis.langlade
S’il doit être renouvelé le 3 mai, vous devriez encore bénéficier des avantages Premium aujourd’hui 1er Mai.
Mais c’est probablement parce que votre connection sur Windy est interrompue et que vous avez simplement besoin de vous reconnecter.

]]>https://community.windy.com/post/227373https://community.windy.com/post/227373Fri, 01 May 2026 08:50:38 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Fri, 01 May 2026 05:14:31 GMT]]>Mon compte est programmé pour être renouvelé le 3 mai.
Est-ce pour cette raison que le site ne se colorise pas et affiche toujours Premium en diagonale?
CDT Francis Langlade

]]>https://community.windy.com/post/227358https://community.windy.com/post/227358Fri, 01 May 2026 05:14:31 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Tue, 10 Feb 2026 21:57:13 GMT]]>@Constant-Jl
Bonjour,

Oui bien sûr. Il suffit que vous vous connectiez avec les mêmes identifiants, e-mail et mot de passe, que ceux que vous utilisez sur votre ordinateur.

]]>https://community.windy.com/post/224718https://community.windy.com/post/224718Tue, 10 Feb 2026 21:57:13 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Tue, 10 Feb 2026 10:33:55 GMT]]>bonjour,

J'ai premium sur mon ordinateur, peut-on le mettre également sur mon téléphone, merci

]]>https://community.windy.com/post/224716https://community.windy.com/post/224716Tue, 10 Feb 2026 10:33:55 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Sat, 17 Jan 2026 14:43:04 GMT]]>Je suis désolé de ne pas poursuivre mon abonnement, mais l'inexactitude de vos prévisions font que je me rabat vers des fournisseurs gratuits.
Cordialement.

]]>https://community.windy.com/post/223601https://community.windy.com/post/223601Sat, 17 Jan 2026 14:43:04 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Tue, 13 Jan 2026 08:34:39 GMT]]>Dear Support Team,
I use the Android app and Alipay. The payment was successful, but my account has not been activated.
I am not sure if I entered the correct email address at the time of purchase, because I did not receive any emails regarding the transaction.
In the Alipay payment interface, I cannot find the subscription Transaction code you mentioned.
Could you please resend the subscription Transaction code to my email address 121507768@qq.com so that I can activate my account?
My account details are:
Email: 121507768@qq.com
Username: 121507768
Thank you for your assistance.

]]>https://community.windy.com/post/223387https://community.windy.com/post/223387Tue, 13 Jan 2026 08:34:39 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Mon, 01 Dec 2025 19:04:43 GMT]]>@yuvalyas
Just log in with the same credentials, email and password.

]]>https://community.windy.com/post/221849https://community.windy.com/post/221849Mon, 01 Dec 2025 19:04:43 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Mon, 01 Dec 2025 13:19:42 GMT]]>How can I transfer my premium rights to another computer or to more than one?

]]>https://community.windy.com/post/221840https://community.windy.com/post/221840Mon, 01 Dec 2025 13:19:42 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Mon, 17 Nov 2025 06:18:09 GMT]]>If your Windy Premium isn’t restoring, make sure you’re logging in with the same Windy account you used during purchase.
Also double-check that you’re entering the exact Order Reference code from FastSpring (format: WINDYxxxxxx-xxxx-xxxxx).
If the code still fails, contact Windy support — they can manually verify the order and link it to your account.

]]>https://community.windy.com/post/221273https://community.windy.com/post/221273Mon, 17 Nov 2025 06:18:09 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Mon, 17 Nov 2025 04:35:12 GMT]]>I can't log in to my account when your website doesn't even have a login option displayed.! No message or indication that you are having problems with your site....just locking my screen with no weather changes and totally no ability to login to my account! I've sent 2 msg's to the info email address with no response!!

]]>https://community.windy.com/post/221271https://community.windy.com/post/221271Mon, 17 Nov 2025 04:35:12 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Mon, 10 Nov 2025 14:25:55 GMT]]>bolded text

To Windy,

I have one problem trying to get this lined out has not been working. On My Cell Phone it will not show that I have PAID FOR PREMIUM WINDY. Every time I open the Windy App. it keeps asking Me if I want to upgrade to Premium. I've tried many things nothing works. Please tell Me how to resolve this asap.

Respectfully,
Ms. Kathryn

]]>https://community.windy.com/post/221054https://community.windy.com/post/221054Mon, 10 Nov 2025 14:25:55 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Tue, 04 Nov 2025 19:36:26 GMT]]>Bonjour,
J'ai besoin de facture au nom de ma société sans TVA (VAT) car j'ai un numéro Intracommunautaire
TV A Intracommunautaire : FR54887656908
Je suis un professionnel donc normalement vous ne me facturer pas la TVA...
Dans l'attente de votre retour, merci
Bonne journée
Cordialement
Brian Poussardin
AIR ALPES ADVENTURE

]]>https://community.windy.com/post/220831https://community.windy.com/post/220831Tue, 04 Nov 2025 19:36:26 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Sun, 12 Oct 2025 04:27:52 GMT]]>回復できなく困っています。プレミアムの回復が出来ないので自動更新を希望しません。

]]>https://community.windy.com/post/219780https://community.windy.com/post/219780Sun, 12 Oct 2025 04:27:52 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Wed, 03 Sep 2025 13:48:03 GMT]]>Hey @kressinpr

There is an alternative. When using a browser version of Windy, the payment is handled by Paddle. In any browser, go to https://www.windy.com/subscription

]]>https://community.windy.com/post/218153https://community.windy.com/post/218153Wed, 03 Sep 2025 13:48:03 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Wed, 03 Sep 2025 13:40:16 GMT]]>Due to your using Google Play store to validate my subscription, I have cancelled my premium subscription.
Find a more creative way than using Google……

]]>https://community.windy.com/post/218152https://community.windy.com/post/218152Wed, 03 Sep 2025 13:40:16 GMT<![CDATA[Reply to How to recover your Windy Premium (FastSpring) on Fri, 15 Aug 2025 14:32:12 GMT]]>@g-vachon-inc
Pour l’instant vous êtes toujours abonné puisque le badge Premium apparaît à côté de votre nom d’utilisateur.
En fait pour accéder à Premium sur votre nouvel ordinateur il suffisait de vous connecter en utilisant le même e-mail et mot de passe que sur votre ordinateur précédent. Avez-vous essayé ?

]]>https://community.windy.com/post/217169https://community.windy.com/post/217169Fri, 15 Aug 2025 14:32:12 GMT