How to recover your Windy Premium (FastSpring)
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@peter-gutmann If you want to cancel your subscription, purchase via AppStore or Google Play, you have to handle that on your own in these stores. If you purchase subscription in browser via Fastspring, you can access your subscription management here on this link.
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I have just purchased Windy Premium on my PC. I then logged in on my phone using the same email and password. I went through the process described. When I clicked on "Restore purchases" I was informed there were no purchases to restore.
Currently, I've paid but can't use the service.
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I try to enter but "login failed. Invalid email or password". Instead they are correct.
WINDY24*****-****-**319 g.arena@cogemat.it -
@Villa-Acireale-Pool-Apartment I edited your message, since anyone can't use the reference number for their own purposes.
However, to pair Premium, follow these steps:- Go to the desktop and log in with your Windy account
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location)
- Click on 'Restore purchases
- On the next page, insert the subscription Order Reference code that you have in the invoice (format WINDY123456-1234-12345)
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Ho fatto già dallo scorso anno scorso la sottoscrizione annuale con il mio indirizzo sandro.vasarri@gmail.com ma non ho mai ricevuto alcuna mail da fast spring con il codice WINDY...... Ora mi è arrivata dall'indirizzo
Windy
la mail che mi comunica il rinnovo automatico, ma anche qui non c'è nessun codice. Che devo fare?'
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I've just paid premium, but it is not active !!!
There is no way.
I am good at surfing on internet, so please, do not tell me what I have to do like an idiot.
It does not work !!!!
I have paid !!!
18,99 euros!
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@Swoboda
It is really strange because the Premium badge shown here near your user name means your are premium user.
Try to log out and in. -
I made the payment on february 21 with paypal
the transaction was
29K40567GY535300E
hope all is ok with this
Diane -
@Diane-Gendron Hi, I see that your username has a Premium badge, so it should be okay.
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Jai acheté cet abonement prémium l'année dernière et n'ai pus m'en servir car incapable de le restaurer . J'essai encore une fois cette année.
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@EYSSERIC
D’après le badge Premium qui apparaît à côté de votre nom d’utilisateur ici, vous bénéficiez de l’abonnement Premium.
Pourquoi dites-vous que vous ne pouvez pas vous en servir ? -
I idefix37 referenced this topic on
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@Korina said in How to recover your Windy Premium (FastSpring):
support@windy.com
δεν ανοίγει το '' επαναφορά αγορών ''
αναγνωριστικό παραγγελίας : WINDY230904-9341-46672 -
hi Korina how are you?
could you help me, already try this but not works for me, please help me.
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@COV_CLIC Hi, can you please provide further details about your issue? I can help you with assigning the Premium, but I need some details about your case.
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non trovo più il numero di abbonamento, anche se è stato rinnovato automaticamente il 1 marzo 2024. me lo potete rimandare?
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@sandro-vasarri Hi, I found your purchase on the end of Fastspring. I already sent the reference number of your to you here in chat.
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@Suty добрый день.
Не получается продлить Windy premium. Нахожусь в России.
Посодействуйте. -
I'm logged in but I'm still asked to log in to use Windy premium?????
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Have you already subscribed to Premium or are you wondering how to do it ?
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I have the same problem. I am signed in but the premium features don't work. When trying to sign in again, a window pops up but disappears immediatly. No chance to click on anything nor writing in any of the fields...
