How to recover your Windy Premium (FastSpring)
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I have just purchased Windy Premium on my PC. I then logged in on my phone using the same email and password. I went through the process described. When I clicked on "Restore purchases" I was informed there were no purchases to restore.
Currently, I've paid but can't use the service.
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I try to enter but "login failed. Invalid email or password". Instead they are correct.
WINDY24*****-****-**319 g.arena@cogemat.it -
@Villa-Acireale-Pool-Apartment I edited your message, since anyone can't use the reference number for their own purposes.
However, to pair Premium, follow these steps:- Go to the desktop and log in with your Windy account
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location)
- Click on 'Restore purchases
- On the next page, insert the subscription Order Reference code that you have in the invoice (format WINDY123456-1234-12345)
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Ho fatto già dallo scorso anno scorso la sottoscrizione annuale con il mio indirizzo sandro.vasarri@gmail.com ma non ho mai ricevuto alcuna mail da fast spring con il codice WINDY...... Ora mi è arrivata dall'indirizzo
Windy
la mail che mi comunica il rinnovo automatico, ma anche qui non c'è nessun codice. Che devo fare?'
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I've just paid premium, but it is not active !!!
There is no way.
I am good at surfing on internet, so please, do not tell me what I have to do like an idiot.
It does not work !!!!
I have paid !!!
18,99 euros!
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@Swoboda
It is really strange because the Premium badge shown here near your user name means your are premium user.
Try to log out and in. -
I made the payment on february 21 with paypal
the transaction was
29K40567GY535300E
hope all is ok with this
Diane -
@Diane-Gendron Hi, I see that your username has a Premium badge, so it should be okay.
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Jai acheté cet abonement prémium l'année dernière et n'ai pus m'en servir car incapable de le restaurer . J'essai encore une fois cette année.
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@EYSSERIC
D’après le badge Premium qui apparaît à côté de votre nom d’utilisateur ici, vous bénéficiez de l’abonnement Premium.
Pourquoi dites-vous que vous ne pouvez pas vous en servir ? -
I idefix37 referenced this topic on
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@Korina said in How to recover your Windy Premium (FastSpring):
support@windy.com
δεν ανοίγει το '' επαναφορά αγορών ''
αναγνωριστικό παραγγελίας : WINDY230904-9341-46672 -
hi Korina how are you?
could you help me, already try this but not works for me, please help me.
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@COV_CLIC Hi, can you please provide further details about your issue? I can help you with assigning the Premium, but I need some details about your case.
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non trovo più il numero di abbonamento, anche se è stato rinnovato automaticamente il 1 marzo 2024. me lo potete rimandare?
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@sandro-vasarri Hi, I found your purchase on the end of Fastspring. I already sent the reference number of your to you here in chat.
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@Suty добрый день.
Не получается продлить Windy premium. Нахожусь в России.
Посодействуйте. -
I'm logged in but I'm still asked to log in to use Windy premium?????
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Have you already subscribed to Premium or are you wondering how to do it ?
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I have the same problem. I am signed in but the premium features don't work. When trying to sign in again, a window pops up but disappears immediatly. No chance to click on anything nor writing in any of the fields...
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@Suty Hi,
I wish to renew my subscription. After filling the email here https://windy.onfastspring.com/account .
I got no email. I checked there is nothing in Junk box too.Please advice. thanks
