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    How to recover your Windy Premium (FastSpring)

    Windy Premium
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    • E
      EYSSERIC | Premium
      last edited by

      Jai acheté cet abonement prémium l'année dernière et n'ai pus m'en servir car incapable de le restaurer . J'essai encore une fois cette année.

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I
        idefix37 Sailor Moderator @EYSSERIC
        last edited by idefix37

        @EYSSERIC
        D’après le badge Premium qui apparaît à côté de votre nom d’utilisateur ici, vous bénéficiez de l’abonnement Premium.
        Pourquoi dites-vous que vous ne pouvez pas vous en servir ?

        1 Reply Last reply Reply Quote 0
        • idefix37I idefix37 referenced this topic on
        • S
          siaale @Korina | Premium
          last edited by

          @Korina said in How to recover your Windy Premium (FastSpring):

          support@windy.com
          δεν ανοίγει το '' επαναφορά αγορών ''
          αναγνωριστικό παραγγελίας : WINDY230904-9341-46672

          1 Reply Last reply Reply Quote 1
          • ?
            A Former User
            last edited by

            hi Korina how are you?

            could you help me, already try this but not works for me, please help me.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @A Former User
              last edited by

              @COV_CLIC Hi, can you please provide further details about your issue? I can help you with assigning the Premium, but I need some details about your case.

              ? 1 Reply Last reply Reply Quote 0
              • sandro.vasarriS
                sandro.vasarri
                last edited by

                non trovo più il numero di abbonamento, anche se è stato rinnovato automaticamente il 1 marzo 2024. me lo potete rimandare?

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @sandro.vasarri
                  last edited by

                  @sandro-vasarri Hi, I found your purchase on the end of Fastspring. I already sent the reference number of your to you here in chat.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @Suty
                    last edited by

                    @Suty добрый день.
                    Не получается продлить Windy premium. Нахожусь в России.
                    Посодействуйте.

                    1 Reply Last reply Reply Quote 0
                    • W
                      W.G. Riegen
                      last edited by

                      I'm logged in but I'm still asked to log in to use Windy premium?????

                      idefix37I 1 Reply Last reply Reply Quote 0
                      • idefix37I
                        idefix37 Sailor Moderator @W.G. Riegen
                        last edited by

                        @W-G-Riegen

                        Have you already subscribed to Premium or are you wondering how to do it ?

                        1 Reply Last reply Reply Quote 0
                        • A3 AnomaliesA
                          A3 Anomalies | Premium
                          last edited by

                          I have the same problem. I am signed in but the premium features don't work. When trying to sign in again, a window pops up but disappears immediatly. No chance to click on anything nor writing in any of the fields...

                          1 Reply Last reply Reply Quote 0
                          • C
                            ckpower | Premium
                            last edited by

                            @Suty Hi,
                            I wish to renew my subscription. After filling the email here https://windy.onfastspring.com/account .
                            I got no email. I checked there is nothing in Junk box too.

                            Please advice. thanks

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @ckpower
                              last edited by

                              @ckpower You made a purchase on Fastspring with email address su****te@haii.or.th, so you need to access your subscription management with this one.

                              C 1 Reply Last reply Reply Quote 0
                              • aucoingcA
                                aucoingc | Premium
                                last edited by

                                HI —I renewed premium account on April 3rd. 2024.

                                George Aucoin

                                1 Reply Last reply Reply Quote 0
                                • aucoingcA
                                  aucoingc | Premium
                                  last edited by

                                  I renewed premium on April 3, manually. Now it wants ti auto-bill me for the same thing April 8th.

                                  George Aucoin

                                  1 Reply Last reply Reply Quote 0
                                  • aucoingcA
                                    aucoingc | Premium
                                    last edited by

                                    Please help by removing auto billing

                                    George Aucoin

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS
                                      Suty Administrator @aucoingc
                                      last edited by

                                      @aucoingc Hi there, I see you have active subscription, purchased on AppStore last week (April 3, 2024). That subscription should be auto-renewed next year, so it is possible that you have another active subscription. Can you share any more info about this planned auto-bill?

                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        ckpower @Suty | Premium
                                        last edited by

                                        @Suty the sute@haii.or.th is no longer accessible since i quit.
                                        the current one is hy
                                        @ckpower.co.th

                                        Any other payment method? many thanks

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @ckpower
                                          last edited by Suty

                                          @ckpower Then I would recommend to wait for cancellation and you can made a purchase with your new email address.

                                          I can cancel it with your renewal date, so it is easier for you.

                                          C 1 Reply Last reply Reply Quote 0
                                          • C
                                            ckpower @Suty | Premium
                                            last edited by

                                            @Suty OK, please cancel with the renewal date.
                                            BTW, when is it, I don't remember?

                                            SutyS 1 Reply Last reply Reply Quote 0
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