How to recover your Windy Premium (FastSpring)
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@Korina said in How to recover your Windy Premium (FastSpring):
support@windy.com
δεν ανοίγει το '' επαναφορά αγορών ''
αναγνωριστικό παραγγελίας : WINDY230904-9341-46672 -
hi Korina how are you?
could you help me, already try this but not works for me, please help me.
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@COV_CLIC Hi, can you please provide further details about your issue? I can help you with assigning the Premium, but I need some details about your case.
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non trovo più il numero di abbonamento, anche se è stato rinnovato automaticamente il 1 marzo 2024. me lo potete rimandare?
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@sandro-vasarri Hi, I found your purchase on the end of Fastspring. I already sent the reference number of your to you here in chat.
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@Suty добрый день.
Не получается продлить Windy premium. Нахожусь в России.
Посодействуйте. -
I'm logged in but I'm still asked to log in to use Windy premium?????
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Have you already subscribed to Premium or are you wondering how to do it ?
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I have the same problem. I am signed in but the premium features don't work. When trying to sign in again, a window pops up but disappears immediatly. No chance to click on anything nor writing in any of the fields...
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@Suty Hi,
I wish to renew my subscription. After filling the email here https://windy.onfastspring.com/account .
I got no email. I checked there is nothing in Junk box too.Please advice. thanks
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@ckpower You made a purchase on Fastspring with email address su****te@haii.or.th, so you need to access your subscription management with this one.
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HI —I renewed premium account on April 3rd. 2024.
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I renewed premium on April 3, manually. Now it wants ti auto-bill me for the same thing April 8th.
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Please help by removing auto billing
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@aucoingc Hi there, I see you have active subscription, purchased on AppStore last week (April 3, 2024). That subscription should be auto-renewed next year, so it is possible that you have another active subscription. Can you share any more info about this planned auto-bill?
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@Suty the sute@haii.or.th is no longer accessible since i quit.
the current one is hy@ckpower.co.thAny other payment method? many thanks
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@ckpower Then I would recommend to wait for cancellation and you can made a purchase with your new email address.
I can cancel it with your renewal date, so it is easier for you.
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@Suty OK, please cancel with the renewal date.
BTW, when is it, I don't remember? -
@ckpower It was on April 4, 2024, so I canceled it with immediate effect.
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@Suty It is all good now. Thank you so much.
