How to recover your Windy Premium (FastSpring)
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Have you already subscribed to Premium or are you wondering how to do it ?
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I have the same problem. I am signed in but the premium features don't work. When trying to sign in again, a window pops up but disappears immediatly. No chance to click on anything nor writing in any of the fields...
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@Suty Hi,
I wish to renew my subscription. After filling the email here https://windy.onfastspring.com/account .
I got no email. I checked there is nothing in Junk box too.Please advice. thanks
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@ckpower You made a purchase on Fastspring with email address su****te@haii.or.th, so you need to access your subscription management with this one.
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HI —I renewed premium account on April 3rd. 2024.
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I renewed premium on April 3, manually. Now it wants ti auto-bill me for the same thing April 8th.
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Please help by removing auto billing
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@aucoingc Hi there, I see you have active subscription, purchased on AppStore last week (April 3, 2024). That subscription should be auto-renewed next year, so it is possible that you have another active subscription. Can you share any more info about this planned auto-bill?
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@Suty the sute@haii.or.th is no longer accessible since i quit.
the current one is hy@ckpower.co.thAny other payment method? many thanks
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@ckpower Then I would recommend to wait for cancellation and you can made a purchase with your new email address.
I can cancel it with your renewal date, so it is easier for you.
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@Suty OK, please cancel with the renewal date.
BTW, when is it, I don't remember? -
@ckpower It was on April 4, 2024, so I canceled it with immediate effect.
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@Suty It is all good now. Thank you so much.
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I had to get a new computer. I am 70 and not a tech savvy person. I have a premium account and am frustrated with your recovery BS instructions. Fix it or return my money.
WINDY231215-3834-83325B -
Sorry, no access
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Jag vill gärna betala men det verkar helt omöjligt och väldigt kompliserat.
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Hello, je suis français, je viens de me réabonner avec succès, voir pièce jointe
et je me suis rendu compte qu’apparemment je paye 2 fois l’abonnement. J’ai supprimé un compte. Est-ce que vous pouvez me confirmer qu’il me reste un compte actif avec mon nouveau moyen de paiement svp. Merci d’avavance. Loïs Le Du
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How can I update the email associated with my account? I utilize the Windy app on my Android device, and it's linked to my Gmail. Is it possible to modify this in my recent purchase made today?
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@dudulois
Bonjour, apparemment votre compte est actif et vous êtes abonné Premium comme le montre le badge à côté de votre nom d’utilisateur.
Vous devez donc bénéficier de tous les avantages premium. Est-ce bien le cas ? -
Я живу в России, по этому не могу оплатить, у вас есть вариант оплаты для русских?
