How to recover your Windy Premium (FastSpring)
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How can I update the email associated with my account? I utilize the Windy app on my Android device, and it's linked to my Gmail. Is it possible to modify this in my recent purchase made today?
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@dudulois
Bonjour, apparemment votre compte est actif et vous êtes abonné Premium comme le montre le badge à côté de votre nom d’utilisateur.
Vous devez donc bénéficier de tous les avantages premium. Est-ce bien le cas ? -
Я живу в России, по этому не могу оплатить, у вас есть вариант оплаты для русских?
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@Lepazh Unfortunately, all services, we use, are blocking payments from Russia.
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When I was making payment, it showed "Sorry, your order cannot be accepted at the moment. We attach great importance to your order and are willing to assist you in completing it. Please contact us for help." What is the reason for this? How can I complete the payment?
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This post is deleted! -
@arthuryuy Hi, I see that you have successfully purchased your Premium, do you still need any help?
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Hello, I have a problem with premium Windy. I bought the premium for the mobile version and by mistake I bought the premium for the desktop again and now it says on the desktop that I already have the paid version. How can I cancel the last payment and merge everything into the same account? Thank you
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I want to renew, my payment failed (which i don't know why) and I can't get it to work
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@Alon-Badt Please contact us with this matter at support@windy.com
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Guten Tag! kann man Windy alternierend am Mobilgerät oder HomePC nutzen?
Funktioniert derzeit nur am HomePC!Danke!
Walter Gluschitsch
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Ich vermisse die Spracheinstellung in Windy Auch in der Jahresverlängerung!
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hi, I paid for a premium account in the app through Google play and I still don't have a premium account active in the app, so I can't use the features.
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I cannot access Premium because you have connected my account to the wrong email address - it should be k.spours@ucl.ac.uk and not ken.spours@googlemail.com.
Thanks
Ken
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@Jan-Skružný-Modrá-Hvězda-Praha Did you check this article?
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@kenspours Hi there, you always can change your email in your account. However, if you have troubles with accessing your Premium assigned to ken.spours@googlemail.com, then please let me know.
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Can you please advise how to display isobars on the Windy wind map...
thank you
AW
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@AWFREO You should be able to turn them on in the menu of the app. It depends on the device you use.
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Bonjour, J'ai souscrit un abonnement avec une adresse mail mechantillac@gmail.com que j'ai supprimée. J'ai changé pour mechantillac@ecomail.fr (adresse enregistrée dans mon profil Windy). Mais je n'arrive pas à renouveler mon abonnement avec cette adresse. Comment faire ?
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プレミアムが無効になったとメールがきましたが、
そちらの指示に従って、
7/15に、1年間の更新料9,000円を支払いました。
それなのに、
サービスが提供されていないとは、
どういうことですか？
App Storeに購入履歴も出ています。
間違いありません。
すでに実損が出ています。
どうしてくれますか？
すぐに回答をください。
購入履歴を画像で貼り付けようとしましたが、
貼り付けも、画像添付もできません。
仕方なくテキストで購入履歴を記します。App Store購入履歴
WINDYPROアカウント
初期サブスクリプション
2024/7/15 16:05
注文日2024/7/16
注文番号MN8MFK3H9V
書類番号211825454632
