How to recover your Windy Premium (FastSpring)
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No puedo completar la suscripción a premiun, no me acepta la forma de pago, siendo que mi tarjeta visa está activa.
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@enri0248 ¡¡Igual me pasa a mí!!
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How Many times must I tell you I am not interested in the renewal of Windy Premium, get it in your head.
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satellite image quit working.. it just sits there trying to load. everything else seems to work.
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Yuffyd68
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@mark-stump Hi, we are aware that NOAA had certain issues with their satellite data, that they send to us, but it should be okay now.
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Amaro Quinta informa que, não aceita renovar a sua assinatura no Windy Premium.
Melhores cumprimentos,
Amaro Quinta -
@AmaroQuinta Hi, I am not sure if I understand the translation, do you want to cancel the subscription?
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@Korina said in How to recover your Windy Premium (FastSpring):
Open the subscription offer window
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Salve il mio account premium e’ attivo ma non ho mai potuto usufruire del servizio! Adesso il contratto si rinnoverà ma
Desidero essere contattato grazie alla mia mail -
@Korina said in How to recover your Windy Premium (FastSpring):
Below is a simple manual on how to restore your Windy Premium subscription purchased on a desktop or in a mobile browser.
Please follow these steps:
1. Go to the desktop/mobile browser and log in with your Windy account
2. Open the subscription offer window (e.g. click on the 1h forecast button in the detail of a certain location)
3. Click on 'Restore purchases'
3. On the next page, insert the subscription Order Reference code, which you will find in your mailbox. The format is WINDYxxxxxx-xxxx-xxxxx.
If this results in an error, contact us at support@windy.com, and please prepare your Order Reference ID, which is stated in the order confirmation email, or your email associated with the purchase.
How to know your Windy Premium is active?
If you successfully linked your account with Premium, you will see the "Premium" badge on your profile.
@Korina said in How to recover your Windy Premium (FastSpring):
Below is a simple manual on how to restore your Windy Premium subscription purchased on a desktop or in a mobile browser.
Please follow these steps:
1. Go to the desktop/mobile browser and log in with your Windy account
2. Open the subscription offer window (e.g. click on the 1h forecast button in the detail of a certain location)
3. Click on 'Restore purchases'
3. On the next page, insert the subscription Order Reference code, which you will find in your mailbox. The format is WINDYxxxxxx-xxxx-xxxxx.
If this results in an error, contact us at support@windy.com, and please prepare your Order Reference ID, which is stated in the order confirmation email, or your email associated with the purchase.
How to know your Windy Premium is active?
If you successfully linked your account with Premium, you will see the "Premium" badge on your profile.
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@Andybowcity
This does not work. You have to be able to log in to your account. When I log in it says it can't connect and to try later. So what do I do now. -
Dear Sir/Madame,
I’m having trouble renewing my subscription. I try to change my cc number and always receive a message that the method was not accepted. I had already contacted my bank and they told that’s all’s ok, but the problem is still there. Could somebody help wto solve the problem?
Thanks in advance,
Alberto Najar. -
Can't add another credit card top my account. The old one has exprired, now I can't renew my subcsribtion. FastSpring is not woprking well, unfortunately
