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    How to recover your Windy Premium (FastSpring)

    Windy Premium
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    • idefix37I
      idefix37 Sailor Moderator @Martin_perro
      last edited by

      @Martin_perro
      You can discuss with @Suty in private chat here

      E6558E75-3010-4920-95B0-D5EACBEA983C.jpeg

      1 Reply Last reply Reply Quote 1
      • Martin_perroM
        Martin_perro @Martin_perro | Premium
        last edited by

        @Martin_perro lo logre,, muchas gracias

        1 Reply Last reply Reply Quote 0
        • GarlantezecG
          Garlantezec @Korina | Premium
          last edited by

          @Korina
          J'ai déjà un abonnement Windy premium valable jusqu'au 30 novembre 2025 que j'avais payé 25.90 CHF.
          Pourquoi me proposer et me faire payer un nouvel abonnement ???

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Garlantezec
            last edited by

            @Garlantezec Hi, please contact us at support@windy.com with further details about the payment and planned charge.

            1 Reply Last reply Reply Quote 0
            • 剑胆琴心剑
              剑胆琴心
              last edited by

              你好,我去年购买的会员时间到期了,本想继续购买会员,发现今年你们购买付款的方式变更了。要知道在中国很多人是没有使用信用卡的习惯的,付款的方式都是支付宝或者微信,再着或是储蓄卡,很少数人使用信用卡支付!请问你们的经销商或者代理商不做营销调查吗?去年中国地区还能用支付宝支付,今年为什么取消了?期待你们的回复!

              1 Reply Last reply Reply Quote 0
              • 剑胆琴心剑
                剑胆琴心
                last edited by

                Hello, the membership time I bought last year has expired, I wanted to continue to buy members, but I found that your payment method has changed this year. You should know that many people in China do not have the habit of using credit cards. The payment methods are Alipay or wechat, and then savings cards. Very few people use credit cards to pay! Don't your distributors or agents do marketing research? Last year, Alipay was still available in China. Why did it cancel this year? Looking forward to your reply!

                1 Reply Last reply Reply Quote 0
                • 剑胆琴心剑
                  剑胆琴心
                  last edited by

                  Hello, the membership time I bought last year has expired, I wanted to continue to buy members, but I found that your payment method has changed this year. You should know that many people in China do not have the habit of using credit cards. The payment methods are Alipay or wechat, and then savings cards. Very few people use credit cards to pay! Don't your distributors or agents do marketing research? Last year, Alipay was still available in China. Why did it cancel this year? Looking forward to your reply!a62ec355-d45d-4980-b739-29803c3f6e02-image.png

                  1 Reply Last reply Reply Quote 0
                  • 俞
                    俞剑飞 | Premium
                    last edited by

                    网页现在为什么经常打不开,时好时坏

                    1 Reply Last reply Reply Quote 0
                    • A
                      avanthay | Premium
                      last edited by

                      Bonjour,
                      Le navigateur Windy à changé et il y a des erreur de mois, et le curseur que l'on déplace est juste dessus les heures et on ne peu plus les voir.

                      idefix37I 1 Reply Last reply Reply Quote 0
                      • idefix37I
                        idefix37 Sailor Moderator @avanthay
                        last edited by

                        @avanthay
                        Bonjour,
                        Pouvez-vous préciser sur quel appareil vous avez ce problème.
                        Et si vous pouviez ajouter une capture d’écran cela pourrait aider à comprendre ce que vous vous dire.

                        1 Reply Last reply Reply Quote 0
                        • Marcin KucharskiM
                          Marcin Kucharski @Lorenz Stoessel | Premium
                          last edited by

                          @Lorenz-Stoessel

                          1 Reply Last reply Reply Quote 0
                          • D
                            dudulois | Premium
                            last edited by

                            bonjour,
                            je viens de voir que mon abonnement doit être renouvelé. Il me semble que par erreur, j'ai deux abonnements, comme vous pouvez voir sur la photo jointe. Pouvez vous me confirmer svp? je souhaite renouveler un seul abonnement Premium. Pouvez vous m'aider ? IMG_5751.jpg strikethrough textcapture abonnement double windy.jpg

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @dudulois
                              last edited by

                              @dudulois Hello there, I see that one of those is already cancelled. Is that okay for you? Do you need any assistance with the active one?

                              D 1 Reply Last reply Reply Quote 0
                              • D
                                dudulois @Suty | Premium
                                last edited by

                                @Suty bonjour, merci pour ta réponse. Peux tu me dire lequel a été annulé (avril ou mai ?) car je n'arrive toujours pas à me connecter correctement. Il me demande de passer en premium. Apparemment, j'ai un abonnement qui se termine en mai. Comment dois je faire stp?

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  dudulois @dudulois | Premium
                                  last edited by

                                  @dudulois et je veux bien de l'aide pour celui qui est en cours stp. Je ne sais pas comment me connecter car il me demande de passer en premium. Merci pour ton aide.

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS
                                    Suty Administrator @dudulois
                                    last edited by

                                    @dudulois I will send further details to you in the private chat message.

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      sharpnes
                                      last edited by

                                      I have paid

                                      1 Reply Last reply Reply Quote 0
                                      • blue skies 68B
                                        blue skies 68 | Premium
                                        last edited by

                                        How can I get a 30 day extended outlook forecast.

                                        idefix37I 1 Reply Last reply Reply Quote 0
                                        • idefix37I
                                          idefix37 Sailor Moderator @blue skies 68
                                          last edited by

                                          @blue-skies-68
                                          This is not possible. The two models providing 15-day forecasts, ECMWF and GFS, do not offer longer timescales at the local level.

                                          1 Reply Last reply Reply Quote 1
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