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    How to recover your Windy Premium (FastSpring)

    Windy Premium
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    • SutyS
      Suty Administrator @Garlantezec
      last edited by

      @Garlantezec Hi, please contact us at support@windy.com with further details about the payment and planned charge.

      1 Reply Last reply Reply Quote 0
      • 剑胆琴心剑
        剑胆琴心 | Premium
        last edited by

        你好,我去年购买的会员时间到期了,本想继续购买会员,发现今年你们购买付款的方式变更了。要知道在中国很多人是没有使用信用卡的习惯的,付款的方式都是支付宝或者微信,再着或是储蓄卡,很少数人使用信用卡支付!请问你们的经销商或者代理商不做营销调查吗?去年中国地区还能用支付宝支付,今年为什么取消了?期待你们的回复!

        1 Reply Last reply Reply Quote 0
        • 剑胆琴心剑
          剑胆琴心 | Premium
          last edited by

          Hello, the membership time I bought last year has expired, I wanted to continue to buy members, but I found that your payment method has changed this year. You should know that many people in China do not have the habit of using credit cards. The payment methods are Alipay or wechat, and then savings cards. Very few people use credit cards to pay! Don't your distributors or agents do marketing research? Last year, Alipay was still available in China. Why did it cancel this year? Looking forward to your reply!

          1 Reply Last reply Reply Quote 0
          • 剑胆琴心剑
            剑胆琴心 | Premium
            last edited by

            Hello, the membership time I bought last year has expired, I wanted to continue to buy members, but I found that your payment method has changed this year. You should know that many people in China do not have the habit of using credit cards. The payment methods are Alipay or wechat, and then savings cards. Very few people use credit cards to pay! Don't your distributors or agents do marketing research? Last year, Alipay was still available in China. Why did it cancel this year? Looking forward to your reply!a62ec355-d45d-4980-b739-29803c3f6e02-image.png

            1 Reply Last reply Reply Quote 0
            • 俞
              俞剑飞 | Premium
              last edited by

              网页现在为什么经常打不开,时好时坏

              1 Reply Last reply Reply Quote 0
              • A
                avanthay | Premium
                last edited by

                Bonjour,
                Le navigateur Windy à changé et il y a des erreur de mois, et le curseur que l'on déplace est juste dessus les heures et on ne peu plus les voir.

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I
                  idefix37 Sailor Moderator @avanthay
                  last edited by

                  @avanthay
                  Bonjour,
                  Pouvez-vous préciser sur quel appareil vous avez ce problème.
                  Et si vous pouviez ajouter une capture d’écran cela pourrait aider à comprendre ce que vous vous dire.

                  1 Reply Last reply Reply Quote 0
                  • Marcin KucharskiM
                    Marcin Kucharski @Lorenz Stoessel | Premium
                    last edited by

                    @Lorenz-Stoessel

                    1 Reply Last reply Reply Quote 0
                    • D
                      dudulois | Premium
                      last edited by

                      bonjour,
                      je viens de voir que mon abonnement doit être renouvelé. Il me semble que par erreur, j'ai deux abonnements, comme vous pouvez voir sur la photo jointe. Pouvez vous me confirmer svp? je souhaite renouveler un seul abonnement Premium. Pouvez vous m'aider ? IMG_5751.jpg strikethrough textcapture abonnement double windy.jpg

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @dudulois
                        last edited by

                        @dudulois Hello there, I see that one of those is already cancelled. Is that okay for you? Do you need any assistance with the active one?

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          dudulois @Suty | Premium
                          last edited by

                          @Suty bonjour, merci pour ta réponse. Peux tu me dire lequel a été annulé (avril ou mai ?) car je n'arrive toujours pas à me connecter correctement. Il me demande de passer en premium. Apparemment, j'ai un abonnement qui se termine en mai. Comment dois je faire stp?

                          D 1 Reply Last reply Reply Quote 0
                          • D
                            dudulois @dudulois | Premium
                            last edited by

                            @dudulois et je veux bien de l'aide pour celui qui est en cours stp. Je ne sais pas comment me connecter car il me demande de passer en premium. Merci pour ton aide.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @dudulois
                              last edited by

                              @dudulois I will send further details to you in the private chat message.

                              1 Reply Last reply Reply Quote 0
                              • S
                                sharpnes
                                last edited by

                                I have paid

                                1 Reply Last reply Reply Quote 0
                                • blue skies 68B
                                  blue skies 68 | Premium
                                  last edited by

                                  How can I get a 30 day extended outlook forecast.

                                  idefix37I 1 Reply Last reply Reply Quote 0
                                  • idefix37I
                                    idefix37 Sailor Moderator @blue skies 68
                                    last edited by

                                    @blue-skies-68
                                    This is not possible. The two models providing 15-day forecasts, ECMWF and GFS, do not offer longer timescales at the local level.

                                    1 Reply Last reply Reply Quote 1
                                    • MYTWIGM
                                      MYTWIG | Premium
                                      last edited by

                                      1 had renewed my my yearly subscription but couldn't open "view invoice here" in your sent e-mail
                                      amount is 18.99$
                                      can you send me again the invoice?
                                      captain.mytwig@gmail.com
                                      Captain Joseph Ghorayeb
                                      Thank You

                                      1 Reply Last reply Reply Quote 0
                                      • Grzegorz Janiszewski 2G
                                        Grzegorz Janiszewski 2 @pjgreene0
                                        last edited by

                                        @pjgreene0 witam spotkałem się z takim samym problemem.Od kilku dni staram się z nimi kontaktować ale myślę że wiadomości domnie są automatycznie wysyłane.

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @Grzegorz Janiszewski 2
                                          last edited by

                                          @Grzegorz-Janiszewski-2 I checked the email conversation with you and your payment was already refunded according to your last request.

                                          1 Reply Last reply Reply Quote 0
                                          • Roberto 7be74e8f-3313-4909-b4ea-493aae1f13f1R
                                            Roberto 7be74e8f-3313-4909-b4ea-493aae1f13f1 | Premium
                                            last edited by

                                            I need to change my credit card expiration but I can't find the page dedicated to the subscription, it's not under account

                                            SutyS 1 Reply Last reply Reply Quote 0
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