How to recover your Windy Premium (FastSpring)
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@Garlantezec Hi, please contact us at support@windy.com with further details about the payment and planned charge.
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你好，我去年购买的会员时间到期了，本想继续购买会员，发现今年你们购买付款的方式变更了。要知道在中国很多人是没有使用信用卡的习惯的，付款的方式都是支付宝或者微信，再着或是储蓄卡，很少数人使用信用卡支付！请问你们的经销商或者代理商不做营销调查吗？去年中国地区还能用支付宝支付，今年为什么取消了？期待你们的回复！
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Hello, the membership time I bought last year has expired, I wanted to continue to buy members, but I found that your payment method has changed this year. You should know that many people in China do not have the habit of using credit cards. The payment methods are Alipay or wechat, and then savings cards. Very few people use credit cards to pay! Don't your distributors or agents do marketing research? Last year, Alipay was still available in China. Why did it cancel this year? Looking forward to your reply!
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Hello, the membership time I bought last year has expired, I wanted to continue to buy members, but I found that your payment method has changed this year. You should know that many people in China do not have the habit of using credit cards. The payment methods are Alipay or wechat, and then savings cards. Very few people use credit cards to pay! Don't your distributors or agents do marketing research? Last year, Alipay was still available in China. Why did it cancel this year? Looking forward to your reply!
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网页现在为什么经常打不开，时好时坏
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Bonjour,
Le navigateur Windy à changé et il y a des erreur de mois, et le curseur que l'on déplace est juste dessus les heures et on ne peu plus les voir. -
@avanthay
Bonjour,
Pouvez-vous préciser sur quel appareil vous avez ce problème.
Et si vous pouviez ajouter une capture d’écran cela pourrait aider à comprendre ce que vous vous dire. -
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bonjour,
je viens de voir que mon abonnement doit être renouvelé. Il me semble que par erreur, j'ai deux abonnements, comme vous pouvez voir sur la photo jointe. Pouvez vous me confirmer svp? je souhaite renouveler un seul abonnement Premium. Pouvez vous m'aider ?
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@dudulois Hello there, I see that one of those is already cancelled. Is that okay for you? Do you need any assistance with the active one?
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@Suty bonjour, merci pour ta réponse. Peux tu me dire lequel a été annulé (avril ou mai ?) car je n'arrive toujours pas à me connecter correctement. Il me demande de passer en premium. Apparemment, j'ai un abonnement qui se termine en mai. Comment dois je faire stp?
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@dudulois et je veux bien de l'aide pour celui qui est en cours stp. Je ne sais pas comment me connecter car il me demande de passer en premium. Merci pour ton aide.
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@dudulois I will send further details to you in the private chat message.
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I have paid
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How can I get a 30 day extended outlook forecast.
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@blue-skies-68
This is not possible. The two models providing 15-day forecasts, ECMWF and GFS, do not offer longer timescales at the local level. -
1 had renewed my my yearly subscription but couldn't open "view invoice here" in your sent e-mail
amount is 18.99$
can you send me again the invoice?
captain.mytwig@gmail.com
Captain Joseph Ghorayeb
Thank You -
@pjgreene0 witam spotkałem się z takim samym problemem.Od kilku dni staram się z nimi kontaktować ale myślę że wiadomości domnie są automatycznie wysyłane.
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@Grzegorz-Janiszewski-2 I checked the email conversation with you and your payment was already refunded according to your last request.
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I need to change my credit card expiration but I can't find the page dedicated to the subscription, it's not under account
