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    How to recover your Windy Premium (FastSpring)

    Windy Premium
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    • SutyS
      Suty Administrator @dudulois
      last edited by

      @dudulois Hello there, I see that one of those is already cancelled. Is that okay for you? Do you need any assistance with the active one?

      D 1 Reply Last reply Reply Quote 0
      • D
        dudulois @Suty | Premium
        last edited by

        @Suty bonjour, merci pour ta réponse. Peux tu me dire lequel a été annulé (avril ou mai ?) car je n'arrive toujours pas à me connecter correctement. Il me demande de passer en premium. Apparemment, j'ai un abonnement qui se termine en mai. Comment dois je faire stp?

        D 1 Reply Last reply Reply Quote 0
        • D
          dudulois @dudulois | Premium
          last edited by

          @dudulois et je veux bien de l'aide pour celui qui est en cours stp. Je ne sais pas comment me connecter car il me demande de passer en premium. Merci pour ton aide.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @dudulois
            last edited by

            @dudulois I will send further details to you in the private chat message.

            1 Reply Last reply Reply Quote 0
            • S
              sharpnes
              last edited by

              I have paid

              1 Reply Last reply Reply Quote 0
              • blue skies 68B
                blue skies 68 | Premium
                last edited by

                How can I get a 30 day extended outlook forecast.

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I
                  idefix37 Sailor Moderator @blue skies 68
                  last edited by

                  @blue-skies-68
                  This is not possible. The two models providing 15-day forecasts, ECMWF and GFS, do not offer longer timescales at the local level.

                  1 Reply Last reply Reply Quote 1
                  • MYTWIGM
                    MYTWIG | Premium
                    last edited by

                    1 had renewed my my yearly subscription but couldn't open "view invoice here" in your sent e-mail
                    amount is 18.99$
                    can you send me again the invoice?
                    captain.mytwig@gmail.com
                    Captain Joseph Ghorayeb
                    Thank You

                    1 Reply Last reply Reply Quote 0
                    • Grzegorz Janiszewski 2G
                      Grzegorz Janiszewski 2 @pjgreene0
                      last edited by

                      @pjgreene0 witam spotkałem się z takim samym problemem.Od kilku dni staram się z nimi kontaktować ale myślę że wiadomości domnie są automatycznie wysyłane.

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @Grzegorz Janiszewski 2
                        last edited by

                        @Grzegorz-Janiszewski-2 I checked the email conversation with you and your payment was already refunded according to your last request.

                        1 Reply Last reply Reply Quote 0
                        • Roberto 7be74e8f-3313-4909-b4ea-493aae1f13f1R
                          Roberto 7be74e8f-3313-4909-b4ea-493aae1f13f1 | Premium
                          last edited by

                          I need to change my credit card expiration but I can't find the page dedicated to the subscription, it's not under account

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS
                            Suty Administrator @Roberto 7be74e8f-3313-4909-b4ea-493aae1f13f1
                            last edited by

                            @Roberto-7be74e8f-3313-4909-b4ea-493aae1f13f1 You need to handle that here, since you purchased our Premium via Fastspring.

                            1 Reply Last reply Reply Quote 0
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