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    How to recover your Windy Premium (FastSpring)

    Scheduled Pinned Locked Moved Windy Premium
    265 Posts 124 Posters 341.7k Views 16 Watching
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    • idefix37I Offline
      idefix37 Sailor Moderator @g vachon inc
      last edited by

      @g-vachon-inc
      Pour l’instant vous êtes toujours abonné puisque le badge Premium apparaît à côté de votre nom d’utilisateur.
      En fait pour accéder à Premium sur votre nouvel ordinateur il suffisait de vous connecter en utilisant le même e-mail et mot de passe que sur votre ordinateur précédent. Avez-vous essayé ?

      1 Reply Last reply Reply Quote 0
      • K Offline
        kressinpr
        last edited by

        Due to your using Google Play store to validate my subscription, I have cancelled my premium subscription.
        Find a more creative way than using Google……

        David PolášekD 1 Reply Last reply Reply Quote 0
        • David PolášekD Offline
          David Polášek Administrator @kressinpr
          last edited by

          Hey @kressinpr

          There is an alternative. When using a browser version of Windy, the payment is handled by Paddle. In any browser, go to https://www.windy.com/subscription

          David Polášek
          Marketing Director at Windy.com

          1 Reply Last reply Reply Quote 0
          • K Offline
            katanamahage @Korina
            last edited by

            回復できなく困っています。プレミアムの回復が出来ないので自動更新を希望しません。

            1 Reply Last reply Reply Quote 0
            • Brian PoussardinB Offline
              Brian Poussardin | Premium
              last edited by

              Bonjour,
              J'ai besoin de facture au nom de ma société sans TVA (VAT) car j'ai un numéro Intracommunautaire
              TV A Intracommunautaire : FR54887656908
              Je suis un professionnel donc normalement vous ne me facturer pas la TVA...
              Dans l'attente de votre retour, merci
              Bonne journée
              Cordialement
              Brian Poussardin
              AIR ALPES ADVENTURE

              1 Reply Last reply Reply Quote 0
              • KathrynDawK Offline
                KathrynDaw
                last edited by

                bolded text

                To Windy,

                I have one problem trying to get this lined out has not been working. On My Cell Phone it will not show that I have PAID FOR PREMIUM WINDY. Every time I open the Windy App. it keeps asking Me if I want to upgrade to Premium. I've tried many things nothing works. Please tell Me how to resolve this asap.

                Respectfully,
                Ms. Kathryn

                1 Reply Last reply Reply Quote 0
                • N Offline
                  notsofast7 | Premium
                  last edited by

                  I can't log in to my account when your website doesn't even have a login option displayed.! No message or indication that you are having problems with your site....just locking my screen with no weather changes and totally no ability to login to my account! I've sent 2 msg's to the info email address with no response!!

                  1 Reply Last reply Reply Quote 0
                  • benjaminanderson123B Offline
                    benjaminanderson123
                    last edited by

                    If your Windy Premium isn’t restoring, make sure you’re logging in with the same Windy account you used during purchase.
                    Also double-check that you’re entering the exact Order Reference code from FastSpring (format: WINDYxxxxxx-xxxx-xxxxx).
                    If the code still fails, contact Windy support — they can manually verify the order and link it to your account.

                    1 Reply Last reply Reply Quote 0
                    • yuvalyasY Offline
                      yuvalyas | Premium
                      last edited by

                      How can I transfer my premium rights to another computer or to more than one?

                      idefix37I 1 Reply Last reply Reply Quote 0
                      • idefix37I Offline
                        idefix37 Sailor Moderator @yuvalyas
                        last edited by

                        @yuvalyas
                        Just log in with the same credentials, email and password.

                        1 Reply Last reply Reply Quote 0
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