How to recover your Windy Premium (FastSpring)
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Bonjour,
J'ai besoin de facture au nom de ma société sans TVA (VAT) car j'ai un numéro Intracommunautaire
TV A Intracommunautaire : FR54887656908
Je suis un professionnel donc normalement vous ne me facturer pas la TVA...
Dans l'attente de votre retour, merci
Bonne journée
Cordialement
Brian Poussardin
AIR ALPES ADVENTURE -
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To Windy,
I have one problem trying to get this lined out has not been working. On My Cell Phone it will not show that I have PAID FOR PREMIUM WINDY. Every time I open the Windy App. it keeps asking Me if I want to upgrade to Premium. I've tried many things nothing works. Please tell Me how to resolve this asap.
Respectfully,
Ms. Kathryn -
I can't log in to my account when your website doesn't even have a login option displayed.! No message or indication that you are having problems with your site....just locking my screen with no weather changes and totally no ability to login to my account! I've sent 2 msg's to the info email address with no response!!
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If your Windy Premium isn’t restoring, make sure you’re logging in with the same Windy account you used during purchase.
Also double-check that you’re entering the exact Order Reference code from FastSpring (format: WINDYxxxxxx-xxxx-xxxxx).
If the code still fails, contact Windy support — they can manually verify the order and link it to your account. -
How can I transfer my premium rights to another computer or to more than one?
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@yuvalyas
Just log in with the same credentials, email and password. -
Dear Support Team,
I use the Android app and Alipay. The payment was successful, but my account has not been activated.
I am not sure if I entered the correct email address at the time of purchase, because I did not receive any emails regarding the transaction.
In the Alipay payment interface, I cannot find the subscription Transaction code you mentioned.
Could you please resend the subscription Transaction code to my email address 121507768@qq.com so that I can activate my account?
My account details are:
Email: 121507768@qq.com
Username: 121507768
Thank you for your assistance. -
Je suis désolé de ne pas poursuivre mon abonnement, mais l'inexactitude de vos prévisions font que je me rabat vers des fournisseurs gratuits.
Cordialement. -
bonjour,
J'ai premium sur mon ordinateur, peut-on le mettre également sur mon téléphone, merci
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@Constant-Jl
Bonjour,Oui bien sûr. Il suffit que vous vous connectiez avec les mêmes identifiants, e-mail et mot de passe, que ceux que vous utilisez sur votre ordinateur.
