How to recover your Windy Premium (FastSpring)
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To Windy,
I have one problem trying to get this lined out has not been working. On My Cell Phone it will not show that I have PAID FOR PREMIUM WINDY. Every time I open the Windy App. it keeps asking Me if I want to upgrade to Premium. I've tried many things nothing works. Please tell Me how to resolve this asap.
Respectfully,
Ms. Kathryn -
I can't log in to my account when your website doesn't even have a login option displayed.! No message or indication that you are having problems with your site....just locking my screen with no weather changes and totally no ability to login to my account! I've sent 2 msg's to the info email address with no response!!
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If your Windy Premium isn’t restoring, make sure you’re logging in with the same Windy account you used during purchase.
Also double-check that you’re entering the exact Order Reference code from FastSpring (format: WINDYxxxxxx-xxxx-xxxxx).
If the code still fails, contact Windy support — they can manually verify the order and link it to your account. -
How can I transfer my premium rights to another computer or to more than one?
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@yuvalyas
Just log in with the same credentials, email and password. -
Dear Support Team,
I use the Android app and Alipay. The payment was successful, but my account has not been activated.
I am not sure if I entered the correct email address at the time of purchase, because I did not receive any emails regarding the transaction.
In the Alipay payment interface, I cannot find the subscription Transaction code you mentioned.
Could you please resend the subscription Transaction code to my email address 121507768@qq.com so that I can activate my account?
My account details are:
Email: 121507768@qq.com
Username: 121507768
Thank you for your assistance. -
Je suis désolé de ne pas poursuivre mon abonnement, mais l'inexactitude de vos prévisions font que je me rabat vers des fournisseurs gratuits.
Cordialement. -
bonjour,
J'ai premium sur mon ordinateur, peut-on le mettre également sur mon téléphone, merci
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@Constant-Jl
Bonjour,Oui bien sûr. Il suffit que vous vous connectiez avec les mêmes identifiants, e-mail et mot de passe, que ceux que vous utilisez sur votre ordinateur.
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Mon compte est programmé pour être renouvelé le 3 mai.
Est-ce pour cette raison que le site ne se colorise pas et affiche toujours Premium en diagonale?
CDT Francis Langlade -
@francis.langlade
S’il doit être renouvelé le 3 mai, vous devriez encore bénéficier des avantages Premium aujourd’hui 1er Mai.
Mais c’est probablement parce que votre connection sur Windy est interrompue et que vous avez simplement besoin de vous reconnecter. -
@Korina
Jeg har nu haft abonnementet i over 1 år. I trækker betalingen automatisk hvert år.
Men jeg kan stadigvæk ikke logge mig på.
Der er ikke nogen steder, jeg kan skrive ordrenummer eller, hvad I kalder det.
Sp jeg vil meget gerne få en vejledning. Ellers må jeg afvise betalingen
/Jacob
jaabelsen@gmail.com -
@Jacob-Abelsen Hello, I sent specific instructions to you here in the direct chat window in the top right corner of community.
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Bonjour, comment je fais pour avoir la nouveauté de la V50, merci
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@annesam
https://community.windy.com/topic/40542/how-to-activate-your-live-storm-and-heavy-rain-alerts/49
Merci de ne pas dupliquer les mêmes messages. -
@Suty merci pour votre réponse mais je vois pas exactement ou en haut à droite, merci de m'indiquer.
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@annesam I sent those instruction to different user. What exactly do you need?
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How to recower windy pro
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@ozgurbuzcaptain
Do you mean Windy Pro with a blue logo or Windy Premium with a red logo ?
