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    How to recover your Windy Premium (FastSpring)

    Scheduled Pinned Locked Moved Windy Premium
    279 Posts 131 Posters 453.0k Views 16 Watching
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    • idefix37I Online
      idefix37 Sailor Moderator @yuvalyas
      last edited by

      @yuvalyas
      Just log in with the same credentials, email and password.

      1 Reply Last reply Reply Quote 0
      • 1215077681 Offline
        121507768 | Premium
        last edited by

        Dear Support Team,
        I use the Android app and Alipay. The payment was successful, but my account has not been activated.
        I am not sure if I entered the correct email address at the time of purchase, because I did not receive any emails regarding the transaction.
        In the Alipay payment interface, I cannot find the subscription Transaction code you mentioned.
        Could you please resend the subscription Transaction code to my email address 121507768@qq.com so that I can activate my account?
        My account details are:
        Email: 121507768@qq.com
        Username: 121507768
        Thank you for your assistance.

        1 Reply Last reply Reply Quote 0
        • Denis PiaD Offline
          Denis Pia
          last edited by Denis Pia

          Je suis désolé de ne pas poursuivre mon abonnement, mais l'inexactitude de vos prévisions font que je me rabat vers des fournisseurs gratuits.
          Cordialement.

          1 Reply Last reply Reply Quote 0
          • Constant JlC Offline
            Constant Jl | Premium
            last edited by

            bonjour,

            J'ai premium sur mon ordinateur, peut-on le mettre également sur mon téléphone, merci

            idefix37I 1 Reply Last reply Reply Quote 0
            • idefix37I Online
              idefix37 Sailor Moderator @Constant Jl
              last edited by idefix37

              @Constant-Jl
              Bonjour,

              Oui bien sûr. Il suffit que vous vous connectiez avec les mêmes identifiants, e-mail et mot de passe, que ceux que vous utilisez sur votre ordinateur.

              1 Reply Last reply Reply Quote 0
              • F Offline
                francis.langlade
                last edited by

                Mon compte est programmé pour être renouvelé le 3 mai.
                Est-ce pour cette raison que le site ne se colorise pas et affiche toujours Premium en diagonale?
                CDT Francis Langlade

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I Online
                  idefix37 Sailor Moderator @francis.langlade
                  last edited by idefix37

                  @francis.langlade
                  S’il doit être renouvelé le 3 mai, vous devriez encore bénéficier des avantages Premium aujourd’hui 1er Mai.
                  Mais c’est probablement parce que votre connection sur Windy est interrompue et que vous avez simplement besoin de vous reconnecter.

                  1 Reply Last reply Reply Quote 0
                  • Jacob AbelsenJ Offline
                    Jacob Abelsen @Korina
                    last edited by

                    @Korina
                    Jeg har nu haft abonnementet i over 1 år. I trækker betalingen automatisk hvert år.
                    Men jeg kan stadigvæk ikke logge mig på.
                    Der er ikke nogen steder, jeg kan skrive ordrenummer eller, hvad I kalder det.
                    Sp jeg vil meget gerne få en vejledning. Ellers må jeg afvise betalingen
                    /Jacob
                    jaabelsen@gmail.com

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @Jacob Abelsen
                      last edited by

                      @Jacob-Abelsen Hello, I sent specific instructions to you here in the direct chat window in the top right corner of community.

                      A 1 Reply Last reply Reply Quote 1
                      • A Offline
                        annesam | Premium
                        last edited by

                        Bonjour, comment je fais pour avoir la nouveauté de la V50, merci

                        Sam

                        idefix37I 1 Reply Last reply Reply Quote 0
                        • idefix37I Online
                          idefix37 Sailor Moderator @annesam
                          last edited by

                          @annesam
                          https://community.windy.com/topic/40542/how-to-activate-your-live-storm-and-heavy-rain-alerts/49
                          Merci de ne pas dupliquer les mêmes messages.

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            annesam @Suty | Premium
                            last edited by

                            @Suty merci pour votre réponse mais je vois pas exactement ou en haut à droite, merci de m'indiquer.

                            Sam

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS Offline
                              Suty Windy Staff @annesam
                              last edited by

                              @annesam I sent those instruction to different user. What exactly do you need?

                              1 Reply Last reply Reply Quote 0
                              • ozgurbuzcaptainO Offline
                                ozgurbuzcaptain | Premium
                                last edited by

                                How to recower windy pro

                                Mustafa

                                idefix37I 1 Reply Last reply Reply Quote 0
                                • idefix37I Online
                                  idefix37 Sailor Moderator @ozgurbuzcaptain
                                  last edited by

                                  @ozgurbuzcaptain
                                  Do you mean Windy Pro with a blue logo or Windy Premium with a red logo ?

                                  1 Reply Last reply Reply Quote 0
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