How to recover your Windy Premium (FastSpring)
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Guten Tag, dem Team.
Bitte für Konversation und alle Nachrichten die deutsche Sprache verwenden. Eine Einstellung Im Programm ist offensichtlich nicht vorgesehen.
Freundliche Grüße.
Axel RiekeGood day to the team.
Please use the German language for conversation and all messages. A setting in the programme is obviously not provided.
Kind regards.
Axel Rieke -
Bonjour, j'ai acheté la version premium en payant par Paypal, mais je ne peux absolument pas me connecter. Lorsque je clique sur Restaurer mon compte j'obtiens le message suivant:
merci de m'aider -
@Jean-claude-Baïsse Hello, your account is already Premium, let me know if you need anything else.
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I mistakenly re-subscr,bed on top of my existing and still valid subscription...pls refund the card payment.
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Hello, I paid the premium subscription and my credit card was charged but, I didnt received an email with the order reference number. I waited a couple of days but nothing yet,
What is my next step to retrieve order reference # ?
thank you. Rafael -
@idefix37 I already deleted the post and contacted this user about that matter with posting the reference number here.
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@rafaelvaldes I already sent the private message to you here on local chat with further steps.
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@Korina Similar to others, i bought the premium subscription on windows, understanding that it would work on all devices. But when i try to access on the iphone device app, i cannot link the order number.
Is there any way to link a windows purchase to an iphone app? If not, it would have been good to make this clearer in the subscription information and not say the subscription works on every device.
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@eparsonscan
You are Premium. So, now on the iPhone you just need to log in with the same account credentials as on Windows. No need to use again the order number -
@idefix37 Thanks - it was not so clear how to reach the login button from the iphone app - but have now found it.
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Hello, i can not enter windy.
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@Kerem-Ökten What exactly happened? Which device do you have? Can you provide further details in general?
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@Ondřej-Šutera i have samsung
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@Ondřej-Šutera it doesn't even accept my e-mail. First i thought my password is wrong, but e-mail is not accepted.
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@Kerem-Ökten Can you send all details about your situation at support[@]windy.com, please?
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@Ondřej-Šutera i sent and i am writing here as well. I can not sign in. This is the problem. Windy sent invoice and thanks to my e-mail. The e-mail works, but when i want to renew the password, İt says your e-mail adress is incorrect...
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@Ondřej-Šutera !
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And what to do if I don’t have the mail? My account is old, I don’t keep mails for so long. what the access disappeared at all? Last month was working!!!!
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@Kerem-Ökten and what is this? Skiper-Br
@SKIPER-BR
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JOINED 15 MAY 2019, 15:57 LAST ONLINE ABOUT A MINUTE AGO
EMAIL MAIL@CEZARY-BRZEZINSKI.DE -
@Skiper-Br I am member since 2019, how to resore my premium status?
