Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    How to recover your Windy Premium (FastSpring)

    Scheduled Pinned Locked Moved Windy Premium
    269 Posts 127 Posters 361.0k Views 17 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      mark stump | Premium
      last edited by

      satellite image quit working.. it just sits there trying to load. everything else seems to work.

      SutyS 1 Reply Last reply Reply Quote 1
      • Anthony BrandsA Offline
        Anthony Brands
        last edited by

        Yuffyd68
        Zero

        1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @mark stump
          last edited by

          @mark-stump Hi, we are aware that NOAA had certain issues with their satellite data, that they send to us, but it should be okay now.

          1 Reply Last reply Reply Quote 0
          • A Offline
            AmaroQuinta
            last edited by

            Amaro Quinta informa que, não aceita renovar a sua assinatura no Windy Premium.
            Melhores cumprimentos,
            Amaro Quinta

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @AmaroQuinta
              last edited by

              @AmaroQuinta Hi, I am not sure if I understand the translation, do you want to cancel the subscription?

              1 Reply Last reply Reply Quote 0
              • 张 Offline
                张冬弛 @Korina | Premium
                last edited by

                @Korina said in How to recover your Windy Premium (FastSpring):

                Open the subscription offer window

                1 Reply Last reply Reply Quote 0
                • FABIO2024F Offline
                  FABIO2024 | Premium
                  last edited by

                  Salve il mio account premium e’ attivo ma non ho mai potuto usufruire del servizio! Adesso il contratto si rinnoverà ma
                  Desidero essere contattato grazie alla mia mail

                  1 Reply Last reply Reply Quote 0
                  • AndybowcityA Offline
                    Andybowcity | Premium
                    last edited by

                    @Andybowcity
                    This does not work. You have to be able to log in to your account. When I log in it says it can't connect and to try later. So what do I do now.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      Alberto _Najar | Premium
                      last edited by

                      Dear Sir/Madame,
                      I’m having trouble renewing my subscription. I try to change my cc number and always receive a message that the method was not accepted. I had already contacted my bank and they told that’s all’s ok, but the problem is still there. Could somebody help wto solve the problem?
                      Thanks in advance,
                      Alberto Najar.

                      1 Reply Last reply Reply Quote 0
                      • myashkovM Offline
                        myashkov | Premium
                        last edited by

                        Can't add another credit card top my account. The old one has exprired, now I can't renew my subcsribtion. FastSpring is not woprking well, unfortunately

                        1 Reply Last reply Reply Quote 0
                        • margraM Offline
                          margra
                          last edited by

                          I just was advised you will update my premium ac w windy. I days notice. ??

                          I have never been able to use or access premium so you can cancel by premium re subscription.

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Windy Staff @margra
                            last edited by Suty

                            @margra Hi, could you please provide more info about the issue you have? How exactly can I help you?

                            margraM 1 Reply Last reply Reply Quote 0
                            • margraM Offline
                              margra @Suty
                              last edited by

                              @Suty It seems you have charged me for 2023 and 2024 when I was unable to access it, probably not even aware I didnt have it. .
                              You really need to do something about your system, I don't think Fastspring (whatever that is) is working for you or your customers. I have cancelled further subscriptions but it looks like Ive paid for 25, which I will keep for now since I spent so much time to get it up. But that will be the last. Shame because it's a good product.

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                john eakins
                                last edited by

                                Please cancel my Windy subscription
                                John Eakins

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  Aka_OCEANUS
                                  last edited by

                                  画面の下にある日にちと曜日。
                                  左から2日間は表示されますが、残りはすべて日にちのみの表示なります。1日のマウスの位置での時間表示も正しくありません。以前、プレミアムが消えたときになかなか復元されなかったのでログアウトするのに不安があります。
                                  どうにかそちらで修正してもらえないでしょうか。

                                  森山 敦

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS Offline
                                    Suty Windy Staff @Aka_OCEANUS
                                    last edited by

                                    @Aka_OCEANUS Hi, can you share any screenshots of that issue you mentioned with the mouse movement? We adjusted the new timeline to hide days and show only a date with a display getting more narrow.

                                    1 Reply Last reply Reply Quote 0
                                    • Teis5199T Offline
                                      Teis5199 | Premium
                                      last edited by

                                      Hello I have windy premium but the localisation is wrong on my computor ??
                                      Why ?

                                      SutyS 1 Reply Last reply Reply Quote 0
                                      • SutyS Offline
                                        Suty Windy Staff @Teis5199
                                        last edited by

                                        @Teis5199 HI, if you talk about your localization on the map, then it is possible that your laptop uses IP address to locate you, which is not that accurate as GPS. But GPS is usually not available in the laptop devices.

                                        Martin_perroM 1 Reply Last reply Reply Quote 0
                                        • Martin_perroM Offline
                                          Martin_perro @Suty | Premium
                                          last edited by

                                          Hola , pague el plan premiun y no me
                                          Lo registro , hay algún lugar para escribir ??

                                          idefix37I 1 Reply Last reply Reply Quote 0
                                          • idefix37I Offline
                                            idefix37 Sailor Moderator @Martin_perro
                                            last edited by idefix37

                                            @Martin_perro
                                            You paid for Premium, but then did you “Restore purchases” ? i.e. more clearly, did you activate your subscription

                                            27D06173-DEE3-467E-B116-D4B1DC6C9840.jpeg

                                            Martin_perroM 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Windy Community  |  Powered by excellent NodeBB
                                            Terms of Use     Privacy Policy     Windy.com