How to recover your Windy Premium (FastSpring)
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@John-Salden Hi, I see that all attempts were not successfully finished, so I contacted Fastspring for further info. I will keep you posted.
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@John-Salden Fastspring informed me that it should be already okay. Please let me know if you need any further assistance.
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trying to pay for premium but keep receivng unsubscribed...
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@kevkelly Hi, I see your Premium badge next to your username. Can you please share the screenshot of what you see exactly?
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Hiermit kündige ich das Abonnement zum schnellsten Termin.
MfG Peter Gutmann
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@peter-gutmann If you want to cancel your subscription, purchase via AppStore or Google Play, you have to handle that on your own in these stores. If you purchase subscription in browser via Fastspring, you can access your subscription management here on this link.
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I have just purchased Windy Premium on my PC. I then logged in on my phone using the same email and password. I went through the process described. When I clicked on "Restore purchases" I was informed there were no purchases to restore.
Currently, I've paid but can't use the service.
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I try to enter but "login failed. Invalid email or password". Instead they are correct.
WINDY24*****-****-**319 g.arena@cogemat.it -
@Villa-Acireale-Pool-Apartment I edited your message, since anyone can't use the reference number for their own purposes.
However, to pair Premium, follow these steps:- Go to the desktop and log in with your Windy account
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location)
- Click on 'Restore purchases
- On the next page, insert the subscription Order Reference code that you have in the invoice (format WINDY123456-1234-12345)
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Ho fatto già dallo scorso anno scorso la sottoscrizione annuale con il mio indirizzo sandro.vasarri@gmail.com ma non ho mai ricevuto alcuna mail da fast spring con il codice WINDY...... Ora mi è arrivata dall'indirizzo
Windy
la mail che mi comunica il rinnovo automatico, ma anche qui non c'è nessun codice. Che devo fare?'
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I've just paid premium, but it is not active !!!
There is no way.
I am good at surfing on internet, so please, do not tell me what I have to do like an idiot.
It does not work !!!!
I have paid !!!
18,99 euros!
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@Swoboda
It is really strange because the Premium badge shown here near your user name means your are premium user.
Try to log out and in. -
I made the payment on february 21 with paypal
the transaction was
29K40567GY535300E
hope all is ok with this
Diane -
@Diane-Gendron Hi, I see that your username has a Premium badge, so it should be okay.
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Jai acheté cet abonement prémium l'année dernière et n'ai pus m'en servir car incapable de le restaurer . J'essai encore une fois cette année.
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@EYSSERIC
D’après le badge Premium qui apparaît à côté de votre nom d’utilisateur ici, vous bénéficiez de l’abonnement Premium.
Pourquoi dites-vous que vous ne pouvez pas vous en servir ? -
I idefix37 referenced this topic on
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@Korina said in How to recover your Windy Premium (FastSpring):
support@windy.com
δεν ανοίγει το '' επαναφορά αγορών ''
αναγνωριστικό παραγγελίας : WINDY230904-9341-46672 -
hi Korina how are you?
could you help me, already try this but not works for me, please help me.
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@COV_CLIC Hi, can you please provide further details about your issue? I can help you with assigning the Premium, but I need some details about your case.
