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    Contact number

    Scheduled Pinned Locked Moved General Discussion
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    • ramesh.rmvtR Offline
      ramesh.rmvt | Premium
      last edited by

      I need windy customer care number

      1 Reply Last reply Reply Quote 0
      • SutyS Suty moved this topic from Windy API v4 on
      • SutyS Offline
        Suty Windy Staff
        last edited by

        Hi @ramesh-rmvt we don't provide any phone number. If you have any technical issues, you can ask here, on Facebook or at our email address support[@]windy.com.

        samewavelengthS Louise DiPaoloL P 3 Replies Last reply Reply Quote 1
        • samewavelengthS Offline
          samewavelength @Suty
          last edited by

          @Ondřej-Šutera Good day, I try to add a webcam which is located at my house, Im still not receiving any confirmation from windy. Can you help me?

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @samewavelength
            last edited by

            @samewavelength What is the webcam URL?

            Korina

            1 Reply Last reply Reply Quote 0
            • Louise DiPaoloL Offline
              Louise DiPaolo @Suty | Premium
              last edited by

              @Ondřej-Šutera thank you!

              L

              1 Reply Last reply Reply Quote 1
              • P Offline
                paolo_atzori @Suty
                last edited by

                @Ondřej-Šutera Re: Contact number
                it is rather annoying not to receive any answer about refunding policy. I mailed one week ago as following:
                Sent: Friday, November 17, 2023 12:38
                To: info@windy.com
                Subject: withdraw

                Good morning, I would like to exercise my right to withdraw from my subscription and receive a refund, since I'm within the 14 days of the trail. I await your instructions on the procedure. Thank you, kindly
                Paolo Atzori

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @paolo_atzori
                  last edited by

                  @paolo_atzori Hi, the refund is already processed. I am sorry about the delay in the response, but I was not able to find any email message on our end from that date.

                  1 Reply Last reply Reply Quote 0
                  • idefix37I idefix37 referenced this topic on
                  • Jimmy1985J Offline
                    Jimmy1985 | Premium
                    last edited by

                    Dobrý den,chci se zeptat,ve kterou hodinu se aktualizuje počasi.
                    Díky Jirka.

                    1 Reply Last reply Reply Quote 0
                    • Lukas van der MerweL Offline
                      Lukas van der Merwe
                      last edited by

                      Hi please cancel my subscription from emediatly emediatly effect
                      Lukas Van Der merwe

                      Invoice nr SYSM2WFX 0001
                      DATE ISSUE5 23.05

                      RECEIPT NR 2293-3746
                      VISA 7179

                      WIND HUB. PRO

                      $40,00
                      Why no contact nr for you .
                      Please cancelled emediatly. Forward me cancelled mail ASAP
                      Regards
                      Lukas

                      idefix37I 1 Reply Last reply Reply Quote 0
                      • idefix37I Online
                        idefix37 Sailor Moderator @Lukas van der Merwe
                        last edited by idefix37

                        @Lukas-van-der-Merwe
                        If you subscribed to Windy PRO, it is from another app (windy.app with a blue logo). It has no connection with windy.com (red logo), which offers PREMIUM services.
                        Please clarify.

                        1 Reply Last reply Reply Quote 0
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