I was charged twice.

[Bradam123]

Hello,

When i purchased premium, i was charged twice. i verified on my PayPal account that it was charged twice. I have attached a picture showing two active subscriptions, both were charged on the same date.

i would like to keep one active and request a refund for the other charge, please. Thank you!

[Suty]

Hi @Bradam123, I found these transactions and refunded the inactive one.

[Bradam123]

@Ondřej-Šutera Thank you for the fast response! I see the return confirmation in my e-mail already.

[Suty]

@Bradam123 You're welcome! Do you mean email address from your bank or Fastspring?

[Bradam123]

@Ondřej-Šutera An e-mail from PayPal confirming the refund.

[Suty]

@Bradam123 Okay, thank you for the info. Don't hesitate to contact us if you need anything else.