I was charged twice.
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Hello,
When i purchased premium, i was charged twice. i verified on my PayPal account that it was charged twice. I have attached a picture showing two active subscriptions, both were charged on the same date.
i would like to keep one active and request a refund for the other charge, please. Thank you!
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Hi @Bradam123, I found these transactions and refunded the inactive one.
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@Ondřej-Šutera Thank you for the fast response! I see the return confirmation in my e-mail already.
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@Bradam123 You're welcome! Do you mean email address from your bank or Fastspring?
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@Ondřej-Šutera An e-mail from PayPal confirming the refund.
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@Bradam123 Okay, thank you for the info. Don't hesitate to contact us if you need anything else.
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