I tried to log in today and got a message that said missing credentials how do I fix that
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The login indicates I have missing credentials I do not know what that means. I have correctly entered. My password and email.
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@jwieneck
Sometime I got the same message, even with right credentials, probably a bug. It was necessary to re-load the app to fix it. -
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@Ondřej-Šutera
For me I got this bug on the mobile app. It appears after entering both the right email and password. -
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@Ondřej-Šutera
I’m talking about iOS on iPad. -
@idefix37 and how often does this occur? I will report it to colleagues, however, I am not able to replicate it on any of our iOS devices.
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@Ondřej-Šutera
Not so much because it occurs when I am logged out, that is not often, and then I need to log in again.
So I’ll log out and try to log in, and keep you informed. -
@Ondřej-Šutera
Sorry, this time I’ve got no problem to login, both with iPad and iPhone :) -
@Ondřej-Šutera
I’m still getting this message when the iPad is off and I have to turn it back on. Even if I enter several time the credentials, at the end I need to delete the app and download it again from the AppStore.
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@idefix37 Do you mean when the device is off for a long time or after a restart for example?
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Just after a restart just to see if the modified color scale of Aerosol was saved or not.
