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    changed phone and can't log in to Premium

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    • Gerald DudalG
      Gerald Dudal | Premium
      last edited by

      Hello
      I have a premium on pc and mobile . I changed to a new mobile with same sim card but cannot log in on new mobile. I have tried the recovery link but received message that there no recovery account to be found.
      Please advise for procedure to recovery on my mobile.
      Thank you

      Gerald Dudal

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Gerald Dudal
        last edited by

        @Gerald-Dudal As I can see, you are logged into the Premium account, so all you need to do, on your new phone, is to sign in with the same credentials as you did here. There is no need to do the restoring process or anything else.

        Gerald DudalG 1 Reply Last reply Reply Quote 0
        • Gerald DudalG
          Gerald Dudal @Suty | Premium
          last edited by

          @Ondřej-Šutera Thank you . I reinstalled Windy app and it worked .
          Thank you
          Gerald

          1 Reply Last reply Reply Quote 1
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