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    Satellite View not working....

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    • harleydoodH Offline
      harleydood | Premium
      last edited by

      Hello. Maps (Satellite View) hasn't been working properly for about 4 days. Any idea when this is going to be fixed?

      Additional information: The screenshot location is Albuquerque, N.M.

      2e2aba36-adc0-4e1f-80cb-16b5d0466186-image.png

      idefix37I 1 Reply Last reply Reply Quote 1
      • idefix37I Offline
        idefix37 Sailor Moderator @harleydood
        last edited by idefix37

        @harleydood

        Hi,
        Right now it works fine for me
        In Settings try to toggle the Graphic compatibility mode

        B4A4120F-4664-4BA8-BD3A-DEA3B3E97F33.jpeg

        FlyingBuckeyeF 1 Reply Last reply Reply Quote 0
        • FlyingBuckeyeF Offline
          FlyingBuckeye @idefix37 | Premium
          last edited by

          @idefix37 No I think he means the satellite map view, not the satellite cloud view. We used to be able to zoom in close, now we can't. Even with compatibility mode turned on and a premium account.

          SutyS 1 Reply Last reply Reply Quote 1
          • SutyS Offline
            Suty Windy Staff @FlyingBuckeye
            last edited by

            @FlyingBuckeye Hi, can you let me know from which country you try to access these images? This issue can be related only to US users. So please let me know so that I can forward the issue to colleagues.

            FlyingBuckeyeF 1 Reply Last reply Reply Quote 0
            • idefix37I idefix37 referenced this topic on
            • FlyingBuckeyeF Offline
              FlyingBuckeye @Suty | Premium
              last edited by FlyingBuckeye

              @Ondřej-Šutera Yes, US. I'm assuming the map supplier has deemed a high resolution close satellite zoom not necessary and has reallocated that data space elsewhere.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Suty referenced this topic on
              • SutyS Offline
                Suty Windy Staff @FlyingBuckeye
                last edited by

                @FlyingBuckeye On the first sight, there is probably an issue with providing these images only to certain users. I already forwarded it to colleagues and will keep you posted.

                1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff
                  last edited by

                  @FlyingBuckeye @harleydood The issue is already fixed, so you should be able to see all satellite images now. Please let us know if you need any further assistance.

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