Our Application does not work in China

[oseeliger]

Hi there,

we have an application which loads the JavaScript as described in the docs.

Add leaflet 1.4.0 library to your website: https://unpkg.com/leaflet@1.4.0/dist/leaflet.js
Add Windy API library to your website: https://api.windy.com/assets/map-forecast/libBoot.js

This works for almost the entire world, but not from China. We have a customer sitting there and he's unable to make use of windy api.

While looking at the Network Console in either FireFox and Chrome, I can see that the request to https://api.windy.com/assets/map-forecast/libBoot.js is timing out. I can't even load this directly by pasting the URL to a new tab's address bar.

windy.com itself works like a charm, no problems here.

Does anyone have an idea of what could be the problem? Is China blocking these requests? Is Windy blocking these requests if they're originating from China?

Thanks.

[Suty]

@oseeliger Unfortunately, certain data are blocked on their end in China and we cannot do anything about it. Can this user test the access via VPN?

[oseeliger]

@Ondřej-Šutera Thanks a lot. This was also my assumption. With VPN it works, but that's actually not option in terms of selling the application to Chinese customers.

Only thing would be to "recommend" the usage of VPN if they want to use Windy.

Thanks a lot. Topic closed.