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    Unable to update email / payment details

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    • jsrJ
      jsr | Premium
      last edited by

      My credit card expired but my W subscription had an old email address I no longer use. So I changed it but no notification arrived at the new email. I also attempted to update my credit card numbers but no email arrived to do that after I changed the address so my Premium subscription is still expired. Normally you access the account details and add a new card.

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      • SutyS
        Suty Administrator
        last edited by

        Hi @jsr, I changed your email address on the end of Fastspring, so you should be able to access your subscription management here, with email joh******63@outlook.com

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