subscription renewal
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Hi,
Yesterday I paid for Premium and chose the second more expensive option of €34.99 and I was sure that this was a one-time payment and would not need to be renewed every year. But now I see that my subscription is valid until May 14, 2024...
In this case, I would like to choose the first cheaper subscription option. How to do it?
Thank you. -
@patrin Yes, you are right that both plans are for a year, but the cheaper one has auto-renewal, the second one doesn't.
If you want to change this back to the cheaper one, please cancel and request a refund in AppStore, because you used this service for the purchase and then purchase the second one. They should provide the refund, since you made a purchase yesterday.
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Thank you for reply, but the problem that I can't cancel this purchase, because it is not a subscription, but a purchase, so this purchase is not in the list of subscriptions...
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@patrin Yes, this is a 1-time purchase, but it should be still available in purchases and media in your Apple ID settings.
