Map Forecast API Upgrade Error

위디비

I paid to upgrade Map Forecast API to Professional among Windy APIs, but nothing has changed. It's the same. Why is this?
It's the same as the Trial version. The zoom level is the same and the information provided is the same.. What's wrong?

Suty

@위디비 If you want to use our API on your production, you cannot use the trial one, which is prepared mainly for testing purposes of this feature.

Bacolod Drrmo

@Ondřej-Šutera hi just wondering if you could make alerts do a subtle sound on PC when desired parameters are met so it can catch our attention while we are busy or unaware it would be a great feature i think, thanks for bringing back the weather picker when forecast details is displayed cheers =)

Suty

@Bacolod-Drrmo Unfortunately, this is not planned at the moment.

위디비

@Ondřej-Šutera

HI. This is choi

I want to ask you about our Professional Map Forcast API error

We've already done the testing for your trial vision.
So we upgraded to the professional version 4 days ago.

but It's not working well

For the last two days since we registered with our professional key, we haven't seen anything.
And now it looks the same as the trial version.

We just changed from a trial key to a professional key on our system
We want to show the wind, temperature, pressure layers and other layers (rain accumulation etc) to the system.

I'm not sure what we should do
Please tell us what we should do

Thank you.

Suty

@위디비 Can you please send your API key and other information about your implementation at support@windy.com, so we can deal with this there?