i can not re-subcribe in my account using debet card
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Please, i can't re-subcribe in my account using debet card
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@kashoob Do you get any error in the process? Also on which platform do you try to subscribe?
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@Ondřej-Šutera I tried to pay by MasterCard Debit through the payment icon in the application as well as tried through the computer
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@kashoob I tried to use Google's method of payment
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@kashoob aso fastspring platform not help
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@kashoob I see that your subscription was expired 2 days ago. So you should be able to purchase a new one now. If you get any errors, please share any screenshots of these errors so we can get further info.
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@kashoob I checked your payment attempts and I found the info about your card. There is a limit which was exceeded and that is the reason why this wasn't possible. Then the Fastspring started to block the card because of many attempts until June 22, 2023. So please check this limit on your end and try it that day again please.
Also, there is no issue with Windy or Fastspring, and MasterCard.
