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    Widgets on Android stopped working after the last update

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    • T Offline
      thomasn 1 @MarkNagy | Premium
      last edited by

      @MarkNagy hi my post was about the need for notifications which I dont see with other apps.
      Windy is the only app that needs notifications for its widgets to work on my phone.

      MarkNagyM 1 Reply Last reply Reply Quote 0
      • MarkNagyM Offline
        MarkNagy Windy Staff @thomasn 1
        last edited by

        @thomasn-1 as I described earlier currently the app requires notifications to perform these operations. Maybe in the future this will change hovewer currently it is what it is. Thank you for your understanding.

        1 Reply Last reply Reply Quote 0
        • marcorottaM Offline
          marcorotta @MarkNagy
          last edited by

          @MarkNagy Just installed 39.1.5, all permissions were given but the widget is still not refreshing (not even triggering by hand).

          Sample of widget when I added it:

          Screenshot_20230811-173118_One UI Home~2.jpg

          It shows current temperature as 26C, and after one hour or so without change, I've tried refreshing it by hand to no avail.

          Then I switched the location to a favourite and returned it to the GPS location and it refreshed as below (22C).

          Screenshot_20230811-173153_One UI Home~2.jpg

          I'm on a Samsung S10 Lite with Android 12.
          Any suggestions of what I could try?
          Thanks.

          MarkNagyM 1 Reply Last reply Reply Quote 1
          • MarkNagyM Offline
            MarkNagy Windy Staff @marcorotta
            last edited by

            @marcorotta Thanks for the report and the screenshots. This may be a data caching issue. We will take a look at this.

            1 Reply Last reply Reply Quote 1
            • Evan AuldE Offline
              Evan Auld
              last edited by

              Came here to point the same out. I have Samsung Galaxy z fold and my widgets are just black boxes. I tried everything re settings and configurations.

              I'm only here for one widget, so if this doesn't get a fix then Im out🤷‍♂️

              1 Reply Last reply Reply Quote 0
              • M Offline
                madjoe
                last edited by

                I'm here to confirm your most recent update didn't change anything on my end. The widget still behaves the same: it can update successfully only when the location has changed, otherwise there are no weather updates.

                I've noticed your discussion about requirement for enabling notifications and I have to assume that either your key team members may have changed, or they've completely rewritten it with another (more abstract) programming language by moving away from the native way of doing it in order to "save time" - hence these issues became a big nightmare for so long.

                TeaKaveT 1 Reply Last reply Reply Quote 1
                • TeaKaveT Offline
                  TeaKave @madjoe | Premium
                  last edited by

                  @madjoe Hi. We have rewritten almost the whole codebase. Currently we are rewriting the whole update mechanism but I am not able to tell when it will be released. We are planning to test the widgets in every possible condition on every device we have to ensure compatibility, so it will be a longer process.

                  M 1 Reply Last reply Reply Quote 1
                  • M Offline
                    madjoe @TeaKave
                    last edited by madjoe

                    @TeaKave Thanks for clarifying. Could you tell me was the previous code base written in Kotlin/React Native and the current one in Flutter/Ionic/ReactJS perhaps? If so, that would answer the previous debate reg. using notifications as an unnecessary requirement. Thanks.

                    MarkNagyM 1 Reply Last reply Reply Quote 0
                    • MarkNagyM Offline
                      MarkNagy Windy Staff @madjoe
                      last edited by

                      @madjoe The answer is more complex and unfortunately we are not allowed to share implementation details. We are using some native functions to access location more reliably. The new version may require notifications only when current location is selected for widgets.

                      1 Reply Last reply Reply Quote 1
                      • SutyS Offline
                        Suty Windy Staff
                        last edited by

                        @Evan-Auld @madjoe Did you try to handle the process here in the version 39.1.5? Please let us know.

                        M 1 Reply Last reply Reply Quote 1
                        • M Offline
                          madjoe @Suty
                          last edited by

                          @Ondřej-Šutera I confirm all those steps were followed and my current version is the most recent one: 39.1.5. Widget is still useless when the current location is selected until you move elsewhere (then it fetches data one-time-only for the new location normally). What actually doesn't work is the frequent updates for the same location.

                          marcorottaM 1 Reply Last reply Reply Quote 2
                          • marcorottaM Offline
                            marcorotta @madjoe
                            last edited by

                            @madjoe said in Widgets on Android stopped working after the last update:

                            @Ondřej-Šutera I confirm all those steps were followed and my current version is the most recent one: 39.1.5. Widget is still useless when the current location is selected until you move elsewhere (then it fetches data one-time-only for the new location normally). What actually doesn't work is the frequent updates for the same location.

                            Fully echo that. I've done all steps and have the same scenario.
                            Thanks.

                            1 Reply Last reply Reply Quote 1
                            • SutyS Offline
                              Suty Windy Staff
                              last edited by

                              @madjoe @marcorotta Thank you for both feedbacks. We still work on fixing all possible issues and this topic has completely main priority now. I will keep you posted. Thank you for your patience.

                              Anton MellitA 1 Reply Last reply Reply Quote 2
                              • Anton MellitA Offline
                                Anton Mellit @Suty | Premium
                                last edited by

                                @Ondřej-Šutera After some recent updates the behavior improved, indeed sometimes there is a notification showing up and the widget updates.

                                The main problem still remains for me that it does not update reliably. Sometimes it stops updating and I keep seeing the old forecast/temperature without knowing it, which is very bad. I would prefer to not rely on automatic updating at all if I could manually update each time, but the manual update doesn't work!

                                I think the biggest problem is that the manual update doesn't work. I can accept that the automatic updates can be buggy and not work on various platforms because of battery optimization, blocking of notifications etc. But why is it so difficult to make the manual update reliably work?

                                MarkNagyM 1 Reply Last reply Reply Quote 2
                                • MarkNagyM Offline
                                  MarkNagy Windy Staff @Anton Mellit
                                  last edited by

                                  @Anton-Mellit Hi. Thanks for the feedback. We are planning to release a new version which should fix these issues, however I don't know the release date yet.

                                  T 1 Reply Last reply Reply Quote 1
                                  • T Offline
                                    thomasn 1 @MarkNagy | Premium
                                    last edited by

                                    @MarkNagy said in Widgets on Android stopped working after the last update:

                                    @Anton-Mellit Hi. Thanks for the feedback. We are planning to release a new version which should fix these issues, however I don't know the release date yet.

                                    Hi, is there any info when we can expect the next update which improves the widget?
                                    Any info when you plan to introduce shorter update cycles for the widget?

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Windy Staff @thomasn 1
                                      last edited by

                                      @thomasn-1 Hi, we already started to release the new version, which should finally solve these issues, so it should be available for all users of Android devices in upcoming days.

                                      We are really sorry about the delay with the update.

                                      S M marcorottaM 3 Replies Last reply Reply Quote 2
                                      • S Offline
                                        sethro2 @Suty
                                        last edited by

                                        @Ondřej-Šutera just installed v39.3.2 and not seeing any obvious issues. GPS coordinates had been showing up in the widget in place of the City label in upper right corner. That is showing the City name now.

                                        1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          madjoe @Suty
                                          last edited by

                                          @Ondřej-Šutera I also confirm that v39.3.2 fixed all the problems I reported here. Thanks.

                                          1 Reply Last reply Reply Quote 2
                                          • marcorottaM Offline
                                            marcorotta @Suty
                                            last edited by

                                            @Ondřej-Šutera said in Widgets on Android stopped working after the last update:

                                            we already started to release the new version, which should finally solve these issues

                                            Version 39.3.2 seems to have fixed all issues with widget update. I can't tell how frequently the widget refreshes itself, but it's definitely refreshing. Thanks.

                                            1 Reply Last reply Reply Quote 2
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