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    Widgets on Android stopped working after the last update

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    • SutyS
      Suty Administrator
      last edited by

      @Evan-Auld @madjoe Did you try to handle the process here in the version 39.1.5? Please let us know.

      M 1 Reply Last reply Reply Quote 1
      • M
        madjoe @Suty
        last edited by

        @Ondřej-Šutera I confirm all those steps were followed and my current version is the most recent one: 39.1.5. Widget is still useless when the current location is selected until you move elsewhere (then it fetches data one-time-only for the new location normally). What actually doesn't work is the frequent updates for the same location.

        marcorottaM 1 Reply Last reply Reply Quote 2
        • marcorottaM
          marcorotta @madjoe
          last edited by

          @madjoe said in Widgets on Android stopped working after the last update:

          @Ondřej-Šutera I confirm all those steps were followed and my current version is the most recent one: 39.1.5. Widget is still useless when the current location is selected until you move elsewhere (then it fetches data one-time-only for the new location normally). What actually doesn't work is the frequent updates for the same location.

          Fully echo that. I've done all steps and have the same scenario.
          Thanks.

          1 Reply Last reply Reply Quote 1
          • SutyS
            Suty Administrator
            last edited by

            @madjoe @marcorotta Thank you for both feedbacks. We still work on fixing all possible issues and this topic has completely main priority now. I will keep you posted. Thank you for your patience.

            Anton MellitA 1 Reply Last reply Reply Quote 2
            • Anton MellitA
              Anton Mellit @Suty | Premium
              last edited by

              @Ondřej-Šutera After some recent updates the behavior improved, indeed sometimes there is a notification showing up and the widget updates.

              The main problem still remains for me that it does not update reliably. Sometimes it stops updating and I keep seeing the old forecast/temperature without knowing it, which is very bad. I would prefer to not rely on automatic updating at all if I could manually update each time, but the manual update doesn't work!

              I think the biggest problem is that the manual update doesn't work. I can accept that the automatic updates can be buggy and not work on various platforms because of battery optimization, blocking of notifications etc. But why is it so difficult to make the manual update reliably work?

              MarkNagyM 1 Reply Last reply Reply Quote 2
              • MarkNagyM
                MarkNagy @Anton Mellit
                last edited by

                @Anton-Mellit Hi. Thanks for the feedback. We are planning to release a new version which should fix these issues, however I don't know the release date yet.

                T 1 Reply Last reply Reply Quote 1
                • T
                  thomasn 1 @MarkNagy | Premium
                  last edited by

                  @MarkNagy said in Widgets on Android stopped working after the last update:

                  @Anton-Mellit Hi. Thanks for the feedback. We are planning to release a new version which should fix these issues, however I don't know the release date yet.

                  Hi, is there any info when we can expect the next update which improves the widget?
                  Any info when you plan to introduce shorter update cycles for the widget?

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @thomasn 1
                    last edited by

                    @thomasn-1 Hi, we already started to release the new version, which should finally solve these issues, so it should be available for all users of Android devices in upcoming days.

                    We are really sorry about the delay with the update.

                    S M marcorottaM 3 Replies Last reply Reply Quote 2
                    • S
                      sethro2 @Suty
                      last edited by

                      @Ondřej-Šutera just installed v39.3.2 and not seeing any obvious issues. GPS coordinates had been showing up in the widget in place of the City label in upper right corner. That is showing the City name now.

                      1 Reply Last reply Reply Quote 1
                      • M
                        madjoe @Suty
                        last edited by

                        @Ondřej-Šutera I also confirm that v39.3.2 fixed all the problems I reported here. Thanks.

                        1 Reply Last reply Reply Quote 2
                        • marcorottaM
                          marcorotta @Suty
                          last edited by

                          @Ondřej-Šutera said in Widgets on Android stopped working after the last update:

                          we already started to release the new version, which should finally solve these issues

                          Version 39.3.2 seems to have fixed all issues with widget update. I can't tell how frequently the widget refreshes itself, but it's definitely refreshing. Thanks.

                          1 Reply Last reply Reply Quote 2
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