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    Widgets on Android stopped working after the last update

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    • antsyferovA
      antsyferov | Premium
      last edited by

      IMG_20230703_111535.jpg
      Only spinner in the widget and it's not even clickable - doesn't open app on click

      KorinaK eclecticE spike 2S 3 Replies Last reply Reply Quote 4
      • KorinaK
        Korina @antsyferov
        last edited by

        @antsyferov Hello, what phone type, OS version and Windy version do you have? Also, did you try reinstalling Windy?

        Korina

        antsyferovA 2 Replies Last reply Reply Quote 0
        • ArendvanEA
          ArendvanE
          last edited by

          I have the same problem: widget doesn't update. Pixel6a android 13.

          KorinaK 1 Reply Last reply Reply Quote 3
          • KorinaK
            Korina @ArendvanE
            last edited by

            @ArendvanE Hi, did you try removing and adding the widget again?

            Korina

            ArendvanEA 1 Reply Last reply Reply Quote 0
            • ArendvanEA
              ArendvanE @Korina
              last edited by

              @Korina I did. No improvement.

              1 Reply Last reply Reply Quote 1
              • ArendvanEA
                ArendvanE
                last edited by

                Update: only the temperature is not updated in widget.

                KorinaK hcmaglianoH 2 Replies Last reply Reply Quote 3
                • KorinaK
                  Korina @ArendvanE
                  last edited by

                  @ArendvanE What is your Android version and Windy version?

                  Korina

                  ArendvanEA 1 Reply Last reply Reply Quote 0
                  • ArendvanEA
                    ArendvanE @Korina
                    last edited by

                    @Korina Android 13, Windy version 39.1.1.

                    1 Reply Last reply Reply Quote 2
                    • hcmaglianoH
                      hcmagliano @ArendvanE
                      last edited by

                      @ArendvanE same here. Temperature indication stopped update automatically in the widget. It only updates if I remove and add again the widget. I use a Motorola with Android 12 and Windy 39.1.1

                      1 Reply Last reply Reply Quote 1
                      • antsyferovA
                        antsyferov @Korina | Premium
                        last edited by

                        @Korina it now displays some outdated info, spinner is always spinning IMG_20230707_224219.jpg
                        Xiaomi MI8, Android 10. Tried reinstalling - didn't help

                        1 Reply Last reply Reply Quote 0
                        • ArendA
                          Arend
                          last edited by

                          Look widget on phone and tablet at same time:
                          Screenshot_20230709_160946_One UI Home.jpg
                          Screenshot_20230709-161004.png
                          Both Android 13 windy 39.1.1.
                          It is not working properly!

                          1 Reply Last reply Reply Quote 0
                          • antsyferovA
                            antsyferov @Korina | Premium
                            last edited by

                            @Korina is there any chance it gets fixed? Had to remove Windy app as always have Updating widget in status bar even without any widget added to any screen. Windy version was the latest one available in google play, not sure which one. Can you please let me know when I can install Windy back on my phone?

                            SutyS 1 Reply Last reply Reply Quote 2
                            • SutyS
                              Suty Administrator @antsyferov
                              last edited by

                              @antsyferov Hi, our colleagues have already worked on fix of this issue. I will keep you posted.

                              ArendvanEA antsyferovA 2 Replies Last reply Reply Quote 2
                              • SutyS Suty referenced this topic on
                              • ArendvanEA
                                ArendvanE @Suty
                                last edited by

                                @Ondřej-Šutera Temperature is still not updated in widget. Windy 39.1.4. Android 13.

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS
                                  Suty Administrator @ArendvanE
                                  last edited by

                                  @ArendvanE Did you remove na add the widget back with an update? We made a lot of changes with the version 39 and the last update as well. Also it is necessary to check all settings about batter usage, auto updates, etc.

                                  ArendvanEA 1 Reply Last reply Reply Quote 0
                                  • ArendvanEA
                                    ArendvanE @Suty
                                    last edited by

                                    @Ondřej-Šutera I have reinstalled the Windy app on my phone and on tablet. No improvement, plus, widget on phone and tablet show different info at same time
                                    see pics:
                                    Screenshot_20230717-102354.png Screenshot_20230717_102430_One UI Home.jpg

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS
                                      Suty Administrator @ArendvanE
                                      last edited by

                                      @ArendvanE Do you have the same version of Windy on both devices?

                                      ArendvanEA 1 Reply Last reply Reply Quote 0
                                      • ArendvanEA
                                        ArendvanE @Suty
                                        last edited by

                                        @Ondřej-Šutera yes. 39.1.4

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @ArendvanE
                                          last edited by

                                          @ArendvanE Do you have same setup for permissions of Windy, as well as the same battery usage?

                                          ArendvanEA 1 Reply Last reply Reply Quote 0
                                          • ArendvanEA
                                            ArendvanE @Suty
                                            last edited by

                                            @Ondřej-Šutera yes, both 39.1.4.

                                            SutyS 1 Reply Last reply Reply Quote 0
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