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    Widgets on Android stopped working after the last update

    Scheduled Pinned Locked Moved Bug Reports
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    • ArendA Offline
      Arend
      last edited by

      Look widget on phone and tablet at same time:
      Screenshot_20230709_160946_One UI Home.jpg
      Screenshot_20230709-161004.png
      Both Android 13 windy 39.1.1.
      It is not working properly!

      1 Reply Last reply Reply Quote 0
      • antsyferovA Offline
        antsyferov @Korina | Premium
        last edited by

        @Korina is there any chance it gets fixed? Had to remove Windy app as always have Updating widget in status bar even without any widget added to any screen. Windy version was the latest one available in google play, not sure which one. Can you please let me know when I can install Windy back on my phone?

        SutyS 1 Reply Last reply Reply Quote 2
        • SutyS Offline
          Suty Windy Staff @antsyferov
          last edited by

          @antsyferov Hi, our colleagues have already worked on fix of this issue. I will keep you posted.

          ArendvanEA antsyferovA 2 Replies Last reply Reply Quote 2
          • SutyS Suty referenced this topic on
          • ArendvanEA Offline
            ArendvanE @Suty
            last edited by

            @Ondřej-Šutera Temperature is still not updated in widget. Windy 39.1.4. Android 13.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @ArendvanE
              last edited by

              @ArendvanE Did you remove na add the widget back with an update? We made a lot of changes with the version 39 and the last update as well. Also it is necessary to check all settings about batter usage, auto updates, etc.

              ArendvanEA 1 Reply Last reply Reply Quote 0
              • ArendvanEA Offline
                ArendvanE @Suty
                last edited by

                @Ondřej-Šutera I have reinstalled the Windy app on my phone and on tablet. No improvement, plus, widget on phone and tablet show different info at same time
                see pics:
                Screenshot_20230717-102354.png Screenshot_20230717_102430_One UI Home.jpg

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @ArendvanE
                  last edited by

                  @ArendvanE Do you have the same version of Windy on both devices?

                  ArendvanEA 1 Reply Last reply Reply Quote 0
                  • ArendvanEA Offline
                    ArendvanE @Suty
                    last edited by

                    @Ondřej-Šutera yes. 39.1.4

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @ArendvanE
                      last edited by

                      @ArendvanE Do you have same setup for permissions of Windy, as well as the same battery usage?

                      ArendvanEA 1 Reply Last reply Reply Quote 0
                      • ArendvanEA Offline
                        ArendvanE @Suty
                        last edited by

                        @Ondřej-Šutera yes, both 39.1.4.

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff @ArendvanE
                          last edited by

                          @ArendvanE I mean same settings (auto-update, permissions, same battery usage,...), it doesn't have anything to do with the version of app.

                          1 Reply Last reply Reply Quote 1
                          • marcorottaM Offline
                            marcorotta
                            last edited by marcorotta

                            My app updated to 39.1.4 yesterday, and the widgets are behaving strangely. The app itself seems to be working fine. Samsung One UI 4.0 (Android 12).

                            At first, widget was black/empty as in this topic's opening post. I've tried removing and adding the widget back, and got a single day displayed:

                            Screenshot_20230717-160919_One UI Home.jpg

                            After a few hours, it was showing the five days as usual, but with a red circle arrow (meaning it's refreshing) instead of the icon on the top left corner. There's definitely something wrong there...

                            Edit: I've restarted the phone and got a blank widget again:

                            Screenshot_20230717-161943_One UI Home.jpg

                            1 Reply Last reply Reply Quote 3
                            • P Offline
                              PerryT
                              last edited by

                              Windy was updated today, july17. After this, the widget I use stopped working. Re-installibg the app helps only to install a new widget, but it looks very different from the widget preview!Screenshot_2023-07-17-22-41-23-15_b783bf344239542886fee7b48fa4b892.jpg

                              SutyS 1 Reply Last reply Reply Quote 0
                              • ArendvanEA Offline
                                ArendvanE
                                last edited by

                                Temperature in widget is not refreshing.

                                1 Reply Last reply Reply Quote 1
                                • SutyS Offline
                                  Suty Windy Staff @PerryT
                                  last edited by

                                  @PerryT Do you use a custom theme on your device?

                                  1 Reply Last reply Reply Quote 0
                                  • TerrorizerT Offline
                                    Terrorizer | Premium
                                    last edited by

                                    ... the same by me !!!

                                    1 Reply Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Windy Staff
                                      last edited by

                                      After a discussion with colleagues, here are the instructions how to restart widget after the update. It is necessary especially now, when the update get a lot of changes in almost everything.

                                      1. Remove all widgets
                                      2. Open windy application settings
                                      3. allow Notifications
                                      4. Go to Permissions - enable location (Allow all the time)
                                      5. Go to Battery - allow unrestricted battery usage
                                      6. add new widget

                                      If the widget does not show correctly after the first update refresh the widget manually
                                      Also if these steps won't help, please try to reinstall the app and try the process again.

                                      ArendvanEA TritonYungT S R 4 Replies Last reply Reply Quote 1
                                      • ArendvanEA Offline
                                        ArendvanE @Suty
                                        last edited by

                                        @Ondřej-Šutera I have done all this, but I am afraid the temperature still isn't updating in the widget.

                                        1 Reply Last reply Reply Quote 2
                                        • darrinbowenD Offline
                                          darrinbowen | Premium
                                          last edited by

                                          I have not managed to get the widget to work since updating last Monday. Screenshot_2023-07-19-09-18-38-20_b783bf344239542886fee7b48fa4b892.jpg

                                          SutyS 1 Reply Last reply Reply Quote 1
                                          • M Offline
                                            madjoe
                                            last edited by madjoe

                                            I second this. After the recent update, not only the widget doesn't update (manually or automatically), but it's way harder to press the 3-dots at the upper-right corner of the widget in order to click that manual refresh button. The new Premium/Settings/Refresh buttons keep disappearing on the first 3 pressing the 3-dots in the corner. My overall experience using the widget is worsened.

                                            After clearing the cache, uninstalling then installing Windy again, only the very first time the widget gets the data needed for the location. I have the "Updating widget" notification in my notification tray and it stuck up there without doing anything. Any other refresh request obviously fails regardless all permissions are set to allowed.

                                            1 Reply Last reply Reply Quote 7
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