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    Widgets on Android stopped working after the last update

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    • T Offline
      thomasn 1 @Suty | Premium
      last edited by

      @Ondřej-Šutera
      Update from my side:
      While yesterday after reinstalling the app the widgets updates roughly every 1-2 hours during the day, today it stays stuck at 23:00 German time yesterday since meanwhile 5 hours.

      1 Reply Last reply Reply Quote 0
      • Anton MellitA Offline
        Anton Mellit | Premium
        last edited by

        The current temperature on the widget doesn't update after the recent update (Windy 39.1.4) on Xiaomi 12X, Android 13. Perhaps more details will help:

        1. Pressing 3 dots and "Refresh widget" does not update it
        2. Pressing 3 dots and "Settings", changing the Forecast model and "Add widget" updates the forecast, but not the current temperature
        3. Removing the widget and adding the widget again updates everything.
        SutyS 1 Reply Last reply Reply Quote 2
        • SutyS Offline
          Suty Windy Staff @Anton Mellit
          last edited by

          @Anton-Mellit Thank you for some extra detail about this issue.

          1 Reply Last reply Reply Quote 0
          • M Offline
            madjoe
            last edited by

            There's one interesting addition to it: when you change location, then manually refresh it, the widget updates successfully. It's not successful when you don't change location. Seems like a weird caching issue to me. Really frustrating. (Android 8)

            akadirA 1 Reply Last reply Reply Quote 2
            • F Offline
              freezoid
              last edited by

              Same issue on pixel 4a android 13. It's just black now. Changing location and settings does nothing. It's even uneffected by a theme change.
              Wish I could rollback.

              1 Reply Last reply Reply Quote 1
              • Roman PertzianR Offline
                Roman Pertzian
                last edited by Roman Pertzian

                Similar problem.
                Widget type (the first to choose)

                Biggest problem is, that location circle in left upper corner is still rotating .
                Location is allowed for windy app

                Minor problems.

                • 3 dot doesnt react, i cant open it
                • when i choose white widget it make black widget, but after hour, or phone restart the widget gets white

                Android 9, Lineage OS 16, Redmi Note 4

                1 Reply Last reply Reply Quote 1
                • S Offline
                  sethro2 @Suty
                  last edited by

                  @Ondřej-Šutera, thank you for the response on this. Experiencing the same trouble with the widget ever since v39.x was released a few weeks ago. The widget is blank with a persistent notification of it attempting to refresh data.

                  I have removed the app, restarted, and installed the latest version. Also tried the instructions above. I'm running eOS "S" \ Android 12.

                  1 Reply Last reply Reply Quote 2
                  • akadirA Offline
                    akadir @madjoe | Premium
                    last edited by

                    @madjoe Same on Android 13

                    1 Reply Last reply Reply Quote 1
                    • R Offline
                      Rudolpher @Suty | Premium
                      last edited by

                      @Ondřej-Šutera
                      Enabling notifications solved the widget issue on Lenovo tablet 👍

                      marcorottaM 1 Reply Last reply Reply Quote 2
                      • T Offline
                        thomasn 1 | Premium
                        last edited by thomasn 1

                        On my Sony XPeria 1 V running Android 13 the widgets are currently running so so.
                        There was an update for Windy which I installed which didn‘t change the version number, so it‘s still 39.1.4
                        The weather radar widget is currently updating most of the time, but often is around an hour behind.
                        With version 38.x I was used to a maximum of 10-15 minutes, so pretty up to date.
                        One time the widget didn‘t refresh at all and I had to do it manually.
                        As always after an update I force stopped the app, cleared the cache and re-setup the widgets.
                        All permissions are granted, also notifications.
                        This is still not optimal. The weather radar should not be that far behind in time and it should consistently update and not get stuck sometimes.
                        I hope you can sort out what‘s happening here.
                        Best Regards,
                        Thomas

                        MarkNagyM 1 Reply Last reply Reply Quote 1
                        • MarkNagyM Online
                          MarkNagy Windy Staff @thomasn 1
                          last edited by

                          @thomasn-1 Hi. The widgets are not designed to update every 10-15 minutes. The operating system restricts widget updates so 1 hour updates are completely normal.

                          T 1 Reply Last reply Reply Quote 0
                          • T Offline
                            thomasn 1 @MarkNagy | Premium
                            last edited by thomasn 1

                            @MarkNagy thats clear to me and it wouldn’t make sense to update these widgets every 10 minutes while not looking at them but then the widgets must have been quicker to update once I activate the phone screen than they are now because with 38.x as written when checking the weather radar, it was usually a maximum of 10-15 behind while now, I often see 1h+

                            Just switched on my phone, it‘s 21:52 already on the lock screen I see a notification from Windy that it‘s updating the widget which is 31 minutes old and the weather radar shows a timestamp of 16:05 and the spinning circle in the top left corner.
                            This is clearly still not working.

                            BTW
                            I‘m also using the weather app of the German Weather Service and their widgets work just fine. The weather radar always shows me a situation which is not older than 10-15 minutes once I wakeup the phone and check the display.
                            Unfortunately this only works for Germany and I prefer the Windy widgets off course especially when travelling so I hope that will be sorted out.

                            1 Reply Last reply Reply Quote 2
                            • F Offline
                              freezoid
                              last edited by

                              Next update fixed it. At least for me. Thanks

                              S 1 Reply Last reply Reply Quote 1
                              • S Offline
                                sethro2 @freezoid
                                last edited by sethro2

                                @freezoid What version is listed for the updated Windy app? Thank you in advance.

                                MarkNagyM F 2 Replies Last reply Reply Quote 0
                                • marcorottaM Offline
                                  marcorotta @Rudolpher
                                  last edited by

                                  @Rudolpher said in Widgets on Android stopped working after the last update:

                                  @Ondřej-Šutera
                                  Enabling notifications solved the widget issue on Lenovo tablet 👍

                                  Good tip. I had them disabled and after re-enabling them it worked again. However, now there's an annoying popup everytime the widget refreshed, which was the reason I had notifications off in the first place. 😆

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    thomasn 1 | Premium
                                    last edited by

                                    Enabling notifications did not solve it for me, I have them enabled all the time.
                                    Sometimes in the morning I see a notification that the widget is updating and the system tells me, that this notification is there since 37 minutes but the weather radar widget shows data from the previous afternoon with the loading cycle spinning.
                                    So no, notifications don‘t make a difference on my system :-/

                                    1 Reply Last reply Reply Quote 2
                                    • MarkNagyM Online
                                      MarkNagy Windy Staff @sethro2
                                      last edited by

                                      @sethro2 latest version is 39.1.4 built 2023-07-21 06:30

                                      S 1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        sethro2 @MarkNagy
                                        last edited by

                                        @MarkNagy Appreciate it and that is the version I am using as well. Just removed the app entirely and rebooted... going to reinstall later.

                                        Also, found the app could not obtain a GPS location no matter how many times I hit "Find location" in the upper right. No events in Error Console. Strange stuff.

                                        S 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          sethro2 @sethro2
                                          last edited by sethro2

                                          I reinstalled Windy from app store (v39.1.4). Ensured notification, location, and battery permissions are enabled accordingly. Also verified network traffic to several windy.com endpoints was not being blocked by the firewall and NextDNS. Switched between WiFi and Cellular Only. Still the same issues with App/GPS and Widget/Perpetual Refresh.

                                          Endpoints:
                                          node.windy.com
                                          ims.windy.com
                                          ims-s.windy.com
                                          account.windy.com

                                          [Edit] Also seeing Windy accessing Location service under Permission Manager.

                                          MarkNagyM 1 Reply Last reply Reply Quote 0
                                          • MarkNagyM Online
                                            MarkNagy Windy Staff @sethro2
                                            last edited by

                                            @sethro2 Can you specify your device, please? Thanks. Btw next hotfix version should be released within a few days.

                                            S 2 Replies Last reply Reply Quote 1
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