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    Widgets on Android stopped working after the last update

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    • T Offline
      thomasn 1 | Premium
      last edited by thomasn 1

      On my Sony XPeria 1 V running Android 13 the widgets are currently running so so.
      There was an update for Windy which I installed which didn‘t change the version number, so it‘s still 39.1.4
      The weather radar widget is currently updating most of the time, but often is around an hour behind.
      With version 38.x I was used to a maximum of 10-15 minutes, so pretty up to date.
      One time the widget didn‘t refresh at all and I had to do it manually.
      As always after an update I force stopped the app, cleared the cache and re-setup the widgets.
      All permissions are granted, also notifications.
      This is still not optimal. The weather radar should not be that far behind in time and it should consistently update and not get stuck sometimes.
      I hope you can sort out what‘s happening here.
      Best Regards,
      Thomas

      MarkNagyM 1 Reply Last reply Reply Quote 1
      • MarkNagyM Offline
        MarkNagy Windy Staff @thomasn 1
        last edited by

        @thomasn-1 Hi. The widgets are not designed to update every 10-15 minutes. The operating system restricts widget updates so 1 hour updates are completely normal.

        T 1 Reply Last reply Reply Quote 0
        • T Offline
          thomasn 1 @MarkNagy | Premium
          last edited by thomasn 1

          @MarkNagy thats clear to me and it wouldn’t make sense to update these widgets every 10 minutes while not looking at them but then the widgets must have been quicker to update once I activate the phone screen than they are now because with 38.x as written when checking the weather radar, it was usually a maximum of 10-15 behind while now, I often see 1h+

          Just switched on my phone, it‘s 21:52 already on the lock screen I see a notification from Windy that it‘s updating the widget which is 31 minutes old and the weather radar shows a timestamp of 16:05 and the spinning circle in the top left corner.
          This is clearly still not working.

          BTW
          I‘m also using the weather app of the German Weather Service and their widgets work just fine. The weather radar always shows me a situation which is not older than 10-15 minutes once I wakeup the phone and check the display.
          Unfortunately this only works for Germany and I prefer the Windy widgets off course especially when travelling so I hope that will be sorted out.

          1 Reply Last reply Reply Quote 2
          • F Offline
            freezoid
            last edited by

            Next update fixed it. At least for me. Thanks

            S 1 Reply Last reply Reply Quote 1
            • S Offline
              sethro2 @freezoid
              last edited by sethro2

              @freezoid What version is listed for the updated Windy app? Thank you in advance.

              MarkNagyM F 2 Replies Last reply Reply Quote 0
              • marcorottaM Offline
                marcorotta @Rudolpher
                last edited by

                @Rudolpher said in Widgets on Android stopped working after the last update:

                @Ondřej-Šutera
                Enabling notifications solved the widget issue on Lenovo tablet 👍

                Good tip. I had them disabled and after re-enabling them it worked again. However, now there's an annoying popup everytime the widget refreshed, which was the reason I had notifications off in the first place. 😆

                1 Reply Last reply Reply Quote 0
                • T Offline
                  thomasn 1 | Premium
                  last edited by

                  Enabling notifications did not solve it for me, I have them enabled all the time.
                  Sometimes in the morning I see a notification that the widget is updating and the system tells me, that this notification is there since 37 minutes but the weather radar widget shows data from the previous afternoon with the loading cycle spinning.
                  So no, notifications don‘t make a difference on my system :-/

                  1 Reply Last reply Reply Quote 2
                  • MarkNagyM Offline
                    MarkNagy Windy Staff @sethro2
                    last edited by

                    @sethro2 latest version is 39.1.4 built 2023-07-21 06:30

                    S 1 Reply Last reply Reply Quote 0
                    • S Offline
                      sethro2 @MarkNagy
                      last edited by

                      @MarkNagy Appreciate it and that is the version I am using as well. Just removed the app entirely and rebooted... going to reinstall later.

                      Also, found the app could not obtain a GPS location no matter how many times I hit "Find location" in the upper right. No events in Error Console. Strange stuff.

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        sethro2 @sethro2
                        last edited by sethro2

                        I reinstalled Windy from app store (v39.1.4). Ensured notification, location, and battery permissions are enabled accordingly. Also verified network traffic to several windy.com endpoints was not being blocked by the firewall and NextDNS. Switched between WiFi and Cellular Only. Still the same issues with App/GPS and Widget/Perpetual Refresh.

                        Endpoints:
                        node.windy.com
                        ims.windy.com
                        ims-s.windy.com
                        account.windy.com

                        [Edit] Also seeing Windy accessing Location service under Permission Manager.

                        MarkNagyM 1 Reply Last reply Reply Quote 0
                        • MarkNagyM Offline
                          MarkNagy Windy Staff @sethro2
                          last edited by

                          @sethro2 Can you specify your device, please? Thanks. Btw next hotfix version should be released within a few days.

                          S 2 Replies Last reply Reply Quote 1
                          • S Offline
                            sethro2 @MarkNagy
                            last edited by

                            @MarkNagy sounds good! Will keep an eye out for it and advise.

                            I am on a Oneplus 9 Pro.

                            1 Reply Last reply Reply Quote 0
                            • kkantoutsisK Offline
                              kkantoutsis | Premium
                              last edited by

                              I confirm that they don't work properly.

                              The Windy Radar needs reinstallation from scratch (after the last update I deleted it from my home page and then I installed it again). Also the play button needs to be pressed 2-3 times, 2-3 seconds to start working.

                              The live camera needs much time to start working every morning after reconnecting to internet.

                              tkalfaogluT 1 Reply Last reply Reply Quote 0
                              • tkalfaogluT Offline
                                tkalfaoglu @kkantoutsis | Premium
                                last edited by

                                Sorry to say but I disabled battery optimization on my Huawei p30 lite, yet windy widget is several hours behind. It says 37 degrees right now but it's 29 o Urla İzmir..
                                Likewise hitting the 3 dot's and selecting refresh does nothing..

                                1 Reply Last reply Reply Quote 0
                                • marcorottaM Offline
                                  marcorotta
                                  last edited by marcorotta

                                  @ArendvanE said in Widgets on Android stopped working after the last update:

                                  Update: only the temperature is not updated in widget.

                                  Enabling notifications fixed the widget forecast auto refresh to me, however the current temperature is not updating not even when I manually refresh the widget.

                                  @madjoe said in Widgets on Android stopped working after the last update:

                                  There's one interesting addition to it: when you change location, then manually refresh it, the widget updates successfully. It's not successful when you don't change location.

                                  Same behaviour here.

                                  1 Reply Last reply Reply Quote 2
                                  • S Offline
                                    sethro2 @MarkNagy
                                    last edited by

                                    @MarkNagy I saw v39.1.4 (July 28th) show up in the App Store this morning. Same issues after updating but not sure if this release has the hot fix.

                                    1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      freezoid @sethro2
                                      last edited by freezoid

                                      @sethro2 it stopped working again. Wasn't refreshing for few days and now it's blank again...
                                      App Version 39.1.4

                                      Btw I've been using windy for years and the widget always needed manual refreshing. Never updated on its own.
                                      Pixel 4a user (Android 13)

                                      1 Reply Last reply Reply Quote 1
                                      • T Offline
                                        thomasn 1 | Premium
                                        last edited by thomasn 1

                                        So here's a small update from my side.
                                        I checked the play store today and there was an update for Windy which I installed.
                                        Did the usual stuff.....uninstall, reinstall, reconfigure, login to premium, setup widgets, gave all permissions, ensured background data access and disabled any battery saver logic.

                                        I configured the widgets at 16:10 and so far they did an update at 17:10, 18:10 and just now 19:10
                                        So it looks like an hourly update currently works.

                                        My feedback to this is, that this is a step forward but this is still not usable for me.
                                        On my IPad for example, the widget is on the first page and once I wake the IPad from sleep, I can see the widget immediately updating so usually the data displayed on the weather radar is a maximum of 10-15 minutes old and this is off course what I need. There's no other purpose of a weather and weather radar widget for me, otherwise I could just launch the app.

                                        So what I would expect is to get back the old behavior.
                                        On my Android phone, I don't have the widget on page one and I don't expect it to continuously update while I don't use my phone. In fact that's what I would not want, because why should the widget constantly fetch data and drain the battery while my phone is in standby.
                                        But when I wake my phone and check the screen, then I would expect the widget to fetch the most recent weather and weather radar data, since this is what I need it for. A quick check for the radar, for example when hiking and checking if a critical weather situation might come up or not.

                                        So I'll continue to wait for the next update.

                                        Since there have been also other comments stating that this never worked before, always manual refresh was needed etc. to be clear here: This worked on my phone prior to v39.4.1 exactly like described before. When I checked the weather radar widget it always showed me data that was a maximum of 10-15 minutes old and I also have the weather app of the German weather services and this widget behaves exactly like that - so this is definitely possible on my device, with my Android version and my setup.

                                        One observation I made now multiple times with the Windy weather radar widget is, that if it's stuck, it sometimes shows the spinning data loading circle in the top left corner. If I then manually refresh, it immediately fetches the data.
                                        So one thing that it obviously not working is, that your implementation doesn't deal right with the situation that data transfer didn't work for example due to loss of connectivity but that is just one point, it does not solve or improve the fact, that the widget is currently only refreshing every hour while sitting on my desk with perfect connectivity.

                                        Best Regards,
                                        Thomas

                                        S MarkNagyM 2 Replies Last reply Reply Quote 1
                                        • S Offline
                                          sethro2 @thomasn 1
                                          last edited by

                                          The only workaround for me is to remove v39.x and "downgrade" to v38.1.5. All functionality is back at that point on my Android device.

                                          1 Reply Last reply Reply Quote 1
                                          • MarkNagyM Offline
                                            MarkNagy Windy Staff @thomasn 1
                                            last edited by

                                            @thomasn-1 Thanks for the suggestions. As you mentioned, 15 minute updates would be using the battery much more. Unfortunately widgets are not designed to fetch data when you check the screen with the installed widgets - in fact the widget does not have a trigger which indicates this action. Anyway we will consider implementation of a much more frequent widget update option.

                                            SutyS 1 Reply Last reply Reply Quote 0
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