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    Widgets on Android stopped working after the last update

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    • S Offline
      sethro2 @freezoid
      last edited by sethro2

      @freezoid What version is listed for the updated Windy app? Thank you in advance.

      MarkNagyM F 2 Replies Last reply Reply Quote 0
      • marcorottaM Offline
        marcorotta @Rudolpher
        last edited by

        @Rudolpher said in Widgets on Android stopped working after the last update:

        @Ondřej-Šutera
        Enabling notifications solved the widget issue on Lenovo tablet 👍

        Good tip. I had them disabled and after re-enabling them it worked again. However, now there's an annoying popup everytime the widget refreshed, which was the reason I had notifications off in the first place. 😆

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        • T Offline
          thomasn 1 | Premium
          last edited by

          Enabling notifications did not solve it for me, I have them enabled all the time.
          Sometimes in the morning I see a notification that the widget is updating and the system tells me, that this notification is there since 37 minutes but the weather radar widget shows data from the previous afternoon with the loading cycle spinning.
          So no, notifications don‘t make a difference on my system :-/

          1 Reply Last reply Reply Quote 2
          • MarkNagyM Offline
            MarkNagy Windy Staff @sethro2
            last edited by

            @sethro2 latest version is 39.1.4 built 2023-07-21 06:30

            S 1 Reply Last reply Reply Quote 0
            • S Offline
              sethro2 @MarkNagy
              last edited by

              @MarkNagy Appreciate it and that is the version I am using as well. Just removed the app entirely and rebooted... going to reinstall later.

              Also, found the app could not obtain a GPS location no matter how many times I hit "Find location" in the upper right. No events in Error Console. Strange stuff.

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              • S Offline
                sethro2 @sethro2
                last edited by sethro2

                I reinstalled Windy from app store (v39.1.4). Ensured notification, location, and battery permissions are enabled accordingly. Also verified network traffic to several windy.com endpoints was not being blocked by the firewall and NextDNS. Switched between WiFi and Cellular Only. Still the same issues with App/GPS and Widget/Perpetual Refresh.

                Endpoints:
                node.windy.com
                ims.windy.com
                ims-s.windy.com
                account.windy.com

                [Edit] Also seeing Windy accessing Location service under Permission Manager.

                MarkNagyM 1 Reply Last reply Reply Quote 0
                • MarkNagyM Offline
                  MarkNagy Windy Staff @sethro2
                  last edited by

                  @sethro2 Can you specify your device, please? Thanks. Btw next hotfix version should be released within a few days.

                  S 2 Replies Last reply Reply Quote 1
                  • S Offline
                    sethro2 @MarkNagy
                    last edited by

                    @MarkNagy sounds good! Will keep an eye out for it and advise.

                    I am on a Oneplus 9 Pro.

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                    • kkantoutsisK Offline
                      kkantoutsis | Premium
                      last edited by

                      I confirm that they don't work properly.

                      The Windy Radar needs reinstallation from scratch (after the last update I deleted it from my home page and then I installed it again). Also the play button needs to be pressed 2-3 times, 2-3 seconds to start working.

                      The live camera needs much time to start working every morning after reconnecting to internet.

                      tkalfaogluT 1 Reply Last reply Reply Quote 0
                      • tkalfaogluT Offline
                        tkalfaoglu @kkantoutsis | Premium
                        last edited by

                        Sorry to say but I disabled battery optimization on my Huawei p30 lite, yet windy widget is several hours behind. It says 37 degrees right now but it's 29 o Urla İzmir..
                        Likewise hitting the 3 dot's and selecting refresh does nothing..

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                        • marcorottaM Offline
                          marcorotta
                          last edited by marcorotta

                          @ArendvanE said in Widgets on Android stopped working after the last update:

                          Update: only the temperature is not updated in widget.

                          Enabling notifications fixed the widget forecast auto refresh to me, however the current temperature is not updating not even when I manually refresh the widget.

                          @madjoe said in Widgets on Android stopped working after the last update:

                          There's one interesting addition to it: when you change location, then manually refresh it, the widget updates successfully. It's not successful when you don't change location.

                          Same behaviour here.

                          1 Reply Last reply Reply Quote 2
                          • S Offline
                            sethro2 @MarkNagy
                            last edited by

                            @MarkNagy I saw v39.1.4 (July 28th) show up in the App Store this morning. Same issues after updating but not sure if this release has the hot fix.

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                            • F Offline
                              freezoid @sethro2
                              last edited by freezoid

                              @sethro2 it stopped working again. Wasn't refreshing for few days and now it's blank again...
                              App Version 39.1.4

                              Btw I've been using windy for years and the widget always needed manual refreshing. Never updated on its own.
                              Pixel 4a user (Android 13)

                              1 Reply Last reply Reply Quote 1
                              • T Offline
                                thomasn 1 | Premium
                                last edited by thomasn 1

                                So here's a small update from my side.
                                I checked the play store today and there was an update for Windy which I installed.
                                Did the usual stuff.....uninstall, reinstall, reconfigure, login to premium, setup widgets, gave all permissions, ensured background data access and disabled any battery saver logic.

                                I configured the widgets at 16:10 and so far they did an update at 17:10, 18:10 and just now 19:10
                                So it looks like an hourly update currently works.

                                My feedback to this is, that this is a step forward but this is still not usable for me.
                                On my IPad for example, the widget is on the first page and once I wake the IPad from sleep, I can see the widget immediately updating so usually the data displayed on the weather radar is a maximum of 10-15 minutes old and this is off course what I need. There's no other purpose of a weather and weather radar widget for me, otherwise I could just launch the app.

                                So what I would expect is to get back the old behavior.
                                On my Android phone, I don't have the widget on page one and I don't expect it to continuously update while I don't use my phone. In fact that's what I would not want, because why should the widget constantly fetch data and drain the battery while my phone is in standby.
                                But when I wake my phone and check the screen, then I would expect the widget to fetch the most recent weather and weather radar data, since this is what I need it for. A quick check for the radar, for example when hiking and checking if a critical weather situation might come up or not.

                                So I'll continue to wait for the next update.

                                Since there have been also other comments stating that this never worked before, always manual refresh was needed etc. to be clear here: This worked on my phone prior to v39.4.1 exactly like described before. When I checked the weather radar widget it always showed me data that was a maximum of 10-15 minutes old and I also have the weather app of the German weather services and this widget behaves exactly like that - so this is definitely possible on my device, with my Android version and my setup.

                                One observation I made now multiple times with the Windy weather radar widget is, that if it's stuck, it sometimes shows the spinning data loading circle in the top left corner. If I then manually refresh, it immediately fetches the data.
                                So one thing that it obviously not working is, that your implementation doesn't deal right with the situation that data transfer didn't work for example due to loss of connectivity but that is just one point, it does not solve or improve the fact, that the widget is currently only refreshing every hour while sitting on my desk with perfect connectivity.

                                Best Regards,
                                Thomas

                                S MarkNagyM 2 Replies Last reply Reply Quote 1
                                • S Offline
                                  sethro2 @thomasn 1
                                  last edited by

                                  The only workaround for me is to remove v39.x and "downgrade" to v38.1.5. All functionality is back at that point on my Android device.

                                  1 Reply Last reply Reply Quote 1
                                  • MarkNagyM Offline
                                    MarkNagy Windy Staff @thomasn 1
                                    last edited by

                                    @thomasn-1 Thanks for the suggestions. As you mentioned, 15 minute updates would be using the battery much more. Unfortunately widgets are not designed to fetch data when you check the screen with the installed widgets - in fact the widget does not have a trigger which indicates this action. Anyway we will consider implementation of a much more frequent widget update option.

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • MarkNagyM Offline
                                      MarkNagy Windy Staff
                                      last edited by

                                      @sethro2 @freezoid As @thomasn-1 mentioned widget reconfiguration should help resolve your issues. The steps are described in this post: https://community.windy.com/topic/27159/android-v-39-widget-loading-issues?_=1690471297746

                                      T S 2 Replies Last reply Reply Quote 0
                                      • T Offline
                                        thomasn 1 @MarkNagy | Premium
                                        last edited by

                                        @MarkNagy hi, if you read my posts you can see, that I followed all these steps with no luck - multiple times, after each update.
                                        Meanwhile I downloaded 38.1.5 from apkmirror and installed it. Let me observe the behavior a bit, but currently it looks like it's back to what I was used to, I will report.
                                        Also I got back the black border around the weather radar which I like more.

                                        So long story short.
                                        As explained multiple times, I also have the app from the German weather service which off course only delivers data for Germany, so that's not my universal choice when travelling, that's why I appreciated the Windy widgets.
                                        Their widgets are always up to date when I activate my phone. The widgets always display very recent data.
                                        Yes, if I check battery consumption then Windy is in the 1% region and the German weather service app is reported with 3% but that's ok for me.
                                        So if you have the possibility to let us chose, then I would chose 15 minute updates and spend some battery power for it!

                                        Best Regards,
                                        Thomas

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                                        • pg.schultzP Offline
                                          pg.schultz | Premium
                                          last edited by

                                          Firefox Android v. 115.2.1
                                          Windy v. 39.1.4
                                          Same problem here. All of July the widget went thru various stages of erratic behaviors:
                                          1] Blacked out while icon spinning, unrelenting push notice saying "Updating Widget" but doesn't. Cannot "clear" this notice.
                                          2) Currently can see everything just fine except the Temperature widget onscreen is static at 79 2023_07_30_23.02.14~2.jpg

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                                          • T Offline
                                            thomasn 1 | Premium
                                            last edited by thomasn 1

                                            So back on 38.1.5 the widget updated regularly yesterday evening and today morning I take my phone at 6:51 switch on the screen, flick to the launcher page with the widget and immediately see the weather radar from 6:50
                                            That‘s what I was used to and what I want :-)
                                            I‘ll stay with the older version now and keep an eye on this thread before I give the update another try.

                                            So I add this a bit later:
                                            It‘s sad, but it looks like also the older version only refreshes every hour and it was just coincidence, that the refresh just took place a minute ago when I activated my phone this morning.
                                            So at least the widget works consistently also the next day but I could swear, that it updated more frequently in the past.

                                            To the Windy engineers:
                                            Could you please elaborate a bit what all has changed recently and how does the refresh mechanism work. Is this server triggered by push or does the widget do this based on a timer? Was there a change in refresh cycle times from shorter cycles to one hour now?
                                            Or was it always one hour and I just always coincidentally looked at the screen when the last refresh wasn‘t too long ago and I notice this now, since I very thoroughly examine the behavior?

                                            If the refresh cycle time is controlled by the widget, then I would appreciate a setting where I can chose between every hour / 30 minutes / 15 minutes.

                                            Best Regards,
                                            Thomas

                                            MarkNagyM 1 Reply Last reply Reply Quote 0
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