Subscribed to Windy Premium but no Premium
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Hello, I just paid Windy Premium subscription but when I login to Windy app, I have no Premium. I tried suggested steps I found in this forum (creating account, resetting pwd) but no success. Can someone please help? Many thanks.
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@Martin-Galo Hi, I see the Premium badge next to your username, so you should be logged in to the Premium account now.
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@Ondřej-Šutera Hi Ondřej, thank you very much for your help. I tried linking my purchases which helped. I do have Premium now.
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@Ondřej-Šutera I have also encountered the same issue, I have already paid Premium, but I am still a non Premium user
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@Ondřej-Šutera I have also encountered the same issue, I have already paid Premium, but I am still a non Premium user
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@nand-bengu Hello, I see the Premium badge next to your username, so you have to be connected to your Premium.
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I just paid premium but there is still "Go premium" after login
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@slawek-windy Please check this article.
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Similar problem here.
My Windy.com account was created while ago via "Sign in with Apple" so I have some xyz@privaterelay.appleid.com email address in my account.
In Safari I logged into my account ("Sign in with Apple") and purchased the Premium subscription. As my email address I entered this xyz@privaterelay.appleid.com address and payed via PayPal (which is a different email address!).
I got a confirmation email from PayPal for my purchase but never received an email from Fastpring with some code I could use to re-enable/restore my premium subscription.
I checked all spam folders, too – no email from Fastspring.Now what? 😳
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@Stefan-Wolfrum Hi, I found your reference number, that you need. I will send the info to you here via chat window.
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@Suty thanks it helps
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hello I payed for premium but I'm still on the limted version
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@Arturo-Gagliardi Hi, please check this post.
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Can you check to see if my subscription has expired. Thanks. gordytwo7@aol.com
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@gordytwo It was active until May 14, 2024.
