Subscribed to Premium without creating an account first
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I've made the mistake of paying for premium without creating an account first. There was an error message but the payment made it through anyway. Now I didn't get any email with the code to upgrade my account.
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Hi @Fideel, I found three purchase attempts from July 8th, and all of them were not succesful. Do you have any payments missing from your bank account?
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@Ondřej-Šutera
Hello Ondřej,
I do have one payment missing from my account yes, I'll link the screenshots here.https://www.dropbox.com/s/j403b1ps271qqjg/Screenshot 2023-07-08 144539.png?dl=0
https://www.dropbox.com/s/czxhz7wnlm53s80/2023-07-08 17.16.46.jpg?dl=0 -
@Fideel Could you please wait for a few, Fastspring probably will return this blocked amount. However, please let me know at the end of this week, if the payment won't be returned.
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@Ondřej-Šutera I'll ask the support team of my crypto card because I'm not sure if it's possible for payments to be reversed.
